Timpson

Fantastic staff and Manager. Helped us with 4 trophies in a timescale no one else could and at a price that was unbeatable. Thank you from the Mazda RX-8 UK owners club. The ladies and gentleman received their awards and the smiles on their face was down to you guys

The team may take the mick out of my habit of buying terrible second hand shoes, but they always manage to fix them up for me and take on repairs other cobblers balk at.
I always aim to use this store, despite no longer living in Salisbury, as their service is superb.

Replacement car key shell for Citroen Xsara Picasso. One of the buttons on the original key had broken, so we just needed a new outer shell. Unfortunately they couldn't do that, so had to cut a new key as well as replacing the actual fob. However, the £30 was still cheaper than a garage would charge. I was impressed by the skill, knowledge and versatility of the operator though, and would recommend this gentleman if you need this service in the future. Blue Boar Row shop, NOT Butcher Row. 👍

This particular Timpson is absolutely excellent. They recover service from other Timpson sites excellently, especially considering it doesn't make them any money at that instance. I've also seen them go above and beyond to help fix items. They really have heart for what they do for a living. I will be back!!

Timpson is a great place to go for minor shoe repairs, key copies, and pet tags. The service is always excellent and cheerful, highly recommend.

Re-soled pair leather shoes, excellent service 👌 Needed a new pair laces, and the chap serving took the time to pop round to the stock, without me asking, and found me the correct pack. 😀

Just had my keys cut. Really friendly and efficient service and the keys work a treat. Unlike some other places we've had keys cut in the past.

Completely ignored by the grey-haired, bearded man 'serving' behind the counter! I visited this shop in Butcher Row around 5pm, this salesman was standing behind the counter but busy sorting out the till roll so I waited patiently for him to serve me. A female customer was already in the shop but crouched down on the floor, looking at goods displayed on the front of the reception desk, so I gave her space and stood a bit further back but still directly in front of the salesman, waiting to be served. After several minutes, with no acknowledgement, apology or eye contact from the salesman whatsoever, who was still engrossed with his till roll, the customer stood upright, having decided what she wanted to buy, looked back at me, having realised I was there and bizarrely asked if I was waiting. I nodded but she put her items on the counter anyway and the salesman immediately served her, which she allowed by not informing him I was before her! Even in the unlikely event he hadn't seen me (it's a very small shop) he would have heard her talking to me to know I was there but served her anyway, when I had been waiting all that time and was first in the queue. I only wanted to ask him a question which could have led to a sale but he completely ignored me, the customer had pushed in, despite knowing I was there first, so I walked out and went to another shop that doesn't encourage this and actually serves its customers!