I used to shop in here a lot but will never ever go back! There have been a few times when the staff have been a little unsure of systems etc which is fine considering some were new, before now they have sent me home with mis matching shoes on a few occasions. All forgivable given they were so apologetic! However today I went in to try on a pair of boots and the lady rudely informed me I had to try the one on the shop floor first to show her it fitted before she would get the other!! Needless to say I walked out of the shop and will never ever return or shop in Jones again. Shame as I used to go there a lot but service has slipped and today was absolutely unforgivable.
Adam Reid
Great quality shoes at reasonable prices. Friendly staff. Stock is limited by the lack of shop floor space, and can sometimes be a squeeze if you have more than 5 customers in there at once :-0
Cheryl Venn175 days ago
I ordered shoes to be delivered as they didn't have my size, the wrong shoes were ordered and delivered!
