Went to exchange boots there because there was some scratch on one of them. The staff wasn't very helpful or friendly, I understand it's busier towards Christmas but I did received much better service in another store just in the city nearby for the same service. Plus, if you don't want customers to buy boots at a discount price, then don't have any sales!!! Southampton one was so much better than you guys.
Lyubomira Mihaylova
Great choices and excellent service as usual.
Steve Dwyer313 days ago
Very helpfully store staff, good range of mid priced kids shoes
Mags Podolanska313 days ago
I work for everycare took my client in there who suffers with cerebral palsy and always buys her shoes there but the day we went in there staff were so rude and said there were busy with another customer (wasn’t disabled) were so unhelpful and rude I’ve literally never seen anything like it in my life talk about discrimination!
Des House1 year ago
Just to say that we received excellent customer service from Sean today. He was friendly and helpful. He is a real credit to your company. This kind of service makes shopping the pleasure it should be.
Rebecca Hinchliffe1 year ago
Didn't buy anything as didn't find the right thing but would highly recommend for parents and kids/toddlers. Took our toddler in and Dean was incredibly helpful and good with her - measuring her feet and telling us how to look for signs of a size change, size of shoes being correct, and high in steps etc. He was brilliant and we will definitely be going back. :)
Edward Shinkan2 years ago
Staff here were lovely, it was packed with children needing school shoes but they were quick getting to the next customer. We forgot to book an appointment but didn’t mind waiting as the young woman who served us was very good with my children (they loved her tattoos!)
Nathan Robinson2 years ago
Assistant Kate was brilliant with my autistic son on 31st August. Made his experience easy. Thank u
