Shuropody Salisbury

My mother (aged 83) had a very pleasant experience at Shuropody this week. After a dicey start (a temporary manager refused to allow staff to treat her when she was late for an appointment a few weeks ago) she was delighted to be welcomed by the warm, friendly staff and to receive the treatment her feet needed. She is already looking forward to her next visit.

This shoe shop is small but has an amazing selection of shoes in size in 42/8 far better selection than any shop in Salisbury centre .Nothing was to much trouble and Helen pats on the back for your help I will be back.

Useless told me on the phone they could remove an ingrown toenail,when I arrived all they wanted was to cut nails. They are unable to do it on site and need to refer you elsewhere. Still waiting for a call from manager Helen.

Visited a few weeks ago hoping to purchase something to relieve the pain of bursitis on the ball of my foot. I was expecting to get some sort of soft pad, but the lady ( I assume manageress) said immediately she knew exactly what I needed which was a pair of their moulded orthotics. There was no doubt in her spiel that this was the cure. I was amazed, but she said doctors often refer people to her because the NHS orthotics are so poorly made
( which had been my experience). My feet were scanned showing an over pronation of my left foot and the custom made orthotics would erase my bursitis forever. As she was so confident & everything seemed medically assured, I spent £ 60 on these orthotics. The moulded orthotics were ready in 10 minutes ( brilliant), but when she came to put them in my boots, I couldn't get my feet in as well. She then proceeded without asking my permission, to rip out the inners which were affixed to my boots, totally wrecking the inners. The sad end to this tale is that the orthotics did absolutely nothing to relieve the pain of the bursitis even after wearing them for 3 weeks now in all of my footwear. I wouldn't have minded so much if the manageress had said there were no guarantees that this would solve the problem, but I think she just wanted the sale. I subsequently mentioned my experience to a friend, who said she had the same experience, the orthotics didn't solve her problem either. So beware the confident sales patter & of course there's no comeback because the orthotics are custom made.

Don't bother! I had a pedicurist, a bad one, not a podiatrist! The woman peeled my feet off like a potato. She was proud to show how much skin she had removed (in a judgemental tone), but I feared I would soon see my whole feet on her tray too like shredded skin. I know I have hard skin, but I didn't have that much skin to be removed! Raw feet for 5 days now. I felt nothing on the day, but couldn't walk the following day. I can hardly walk now and my feet feel like sandpaper. Also, to be able to judge your client, you have to at least have skills. I hate it when podiatrists think you have to file your feet every day and wear sensible shoes when they do a bad job. Never more! One star is too many!

Update: 10 days later and my feet are still sore from the treatment! I'm so angry!

The woman dealing with my mother’s feet was kind, careful and attentive. She cut her toenails but also took the time to have a chat with her and check how she was doing which was just lovely and very much appreciated.

Excellent treatment at Shuropody Salisbury, friendly staff. I walked in with a lot of pain from 2 ingrowing toenails and left pain free. Can't praise them enough.

Nice shoes and lovely staff definitely recommend :)