The Laboratory Spa & Health Club - Mill Hill

So whilst I love the Lab for its facilities, it loses 2 stars for me because it’s extortionately expensive and is dated. Yes you have a choice of gyms and prices, but the Lab doesn’t offer anything over and above Virgin and it is certainly not a luxury spa given you’d think it was from the price tag. Currently membership here is at a round £95-£105 per month or around £180 for a joint membership. Compare that to Virgin which is about £60... it seems the Lab is taking advantage of a wealthy local older demographic but does not offer anything over and above Virgin or similar.

On to the facilities. The gym is great and has every machine. Most of the time it’s not overcrowded, which can’t be said of cheaper gyms. The pool is superb with a sauna, steam room and jacuzzi. Supposedly it uses UV light as opposed to chemicals.

The cafe is pretty good and serves a range of basic food and juices and coffee etc. The massage was ok... not the best I have had.

Overall if you can afford it, it’s a great local gym. However I’ve been to places like the Third Space, Bodyworks West etc which are truly gorgeous spaces. So in my opinion The Lab needs to step things up to justify the high price tag. Why are you more expensive then Virgin? What else do you offer that other gyms do not? I’ve asked that question and I’m not sure there is an answer...

Finally, the decor does feel a bit dated all around and really could do with a total refit.

This place is pretty nice. Not david lloyd standard, but still with a david lloyd price tag unfortunately. The one star is because if you want to leave, or pause your membership, these people will essentially steal your money. Their policies on it are insane. When you are paying basically £5 a day, and you need to leave the country on an emergency, they will not pause your membership unless it is medical or work related. Apparently any other issues do not count. Even for the work and medical related issues, they will suspend your membership for a whole month, so if you have to go somewhere for 2 weeks, they will charge you £25, and then you will still be without a gym for the 2 weeks after you return. I can’t believe I’ve been conned like this and have given this con organisation so much of my money

Really nice place to exercise and relax. It doesn't feel like a simple gym, it feels like something more. Furthermore, Andrew's service has been amazing since day one.

I’ve been a member here for over a decade and in my opinion and personal experience no where else comes remotely close to what’s on offer at the Labspa. By far the best pool in the area which rarely gets busy (except splash times on a Sunday, which is perfectly acceptable as it’s the one day (and only for a few hours) that children are allowed in the club).It boasts 2 of the best jacuzzis in the area , a fantastic sauna and a great steam room. Cold shower outside the sauna & steam room. Excellent and enthusiastic staff members who are always polite and very helpful. Spacious changing rooms which are well maintained. Multiple showers available in the changing rooms. A superbly equipped gym upstairs and a separate dance studio which is used for all sorts of classes. Did I mention classes … the Labspa offers a plethora of classes of all types which are included in your monthly membership fee. There may be some (and I may be incorrect) where a small charge is required. A fabulous little dining area which is great to relax in , meet friends etc. Tons of parking to the rear of the building. It’s a grown ups place. Lovely members many of which have been members for over a decade and some of which have become very good friends. I don’t really understand why there are a few negative reviews posted (everyone is entitled to their opinion of course). It’s my personal sanctuary and I always leave feeling better than when I arrived. I call it Londons best kept secret. Which maybe it won’t be after posting this review. My only suggestion is that I would love it if it was open later or even 24/7 .. the staff are going to kill me for saying that! Sorry.
That’s my honest and considered review.

Prices have gone up extortionately. £136 a month for the same facilities that were £99 a month a year ago. I was a member till Nov 2021 and was looking to rejoin. Duty managers giving different quotes for membership, as if conjuring figures from their heads. One moment it’s £105 a month, the next, £115, and on another day £136. I feel like they are con artists. Honestly nothing special about this place. From previous experience there were often machines that were out of order. Classes are good but that’s about it. There is nothing exclusive they offer that the local leisure centre doesn’t. They have also started offering non-scientific/ non-evidence based, money making fads such as IV vitamin therapy.
Would not recommend at all. Staff also need better training on professionalism.
If you’re able to spend this money, I’d take it to a gym with more exclusive facilities and a feeling of professionalism.

Visited on a guest pass with a friend and then ended up joining. So relaxing. Amazing pool and the showers are really clean. Staff are very friendly and helpful too :)

Sports massage with Akaylia and she was superb. Really helped with the neck and shoulder issues I was having without leaving me bruised and better afterwards. A very professional service!

Cannot fault this place. Different to other gyms, clean and sensual.