The Bannatyne Spa

Spent the day here on a spa package. The massage was wonderful, excellent therapist that knew exactly what she was doing and trained to a high standard. The relaxation room with heated lounger was lovely and set the tone for the spa facilities. Sauna, Jacuzzi and steam room very relaxing and finished to a high standard. Food in the cafe was reasonably priced and nice. Overall I would definitely recommend a visit.

Lovely staff. Lovely place. Felt relaxed after we left. Only downfall is the relaxation beds weren't all working properly, it was rather dirty behind them as well. The café is good for drinks but the food really isn't amazing. But there are plenty of things to do. Thank you to the staff for being lovely :)

Lovely experience. 3rd time I've been here and had treatments and used the spa. The pool area is clean and easy to find, plenty of lockers and changing space. Lovely little cafe downstairs, and the staff are friendly. The Swedish massage and facials are lovely every time. Highly recommend.

Absolutely loved it the gym is clean and plenty of equipment to choose from, the staff were all very helpful, pool steam room and jacuzzi were very nice and not to busy

Booked a manicure which was the middle one out of the 3 on offer . I am not a person who would normally leave a review but the treatment I received was so poor and certainly not worth £25.00 . ( I only paid £12.50 as I had recently joined the gym )

So let me start with everything that was not a manicure I have ever had .

1. I was not asked how I would like my nails shaped .

2. No bowl of water to soak my cuticles.

3. No engagement with the girl at all .

4. When treating my cuticles the girl put the instrument into the cleaning solution to push my cuticles down . I was flabbergasted 😲

5. The massage of my hands lasted all of a couple of minutes with the tiniest amount of cream .

6 . Worst manicure I have ever had and will never been back

Cannot give 0.
Called near the end of our 45min drive to the spa to cancel our treatment and spa day package last minute due to staff shortage. The spa opened at 9 and we didn't get a call until 12.30. No apologies given. Ruined a birthday present and a full day as we were going to a meal out and cinema after.

Massage was ok. Not the best I've had but not the worst either. Cold in the massage room but not too uncomfortable. The lady that massaged my partner, managed to get oil all in her hair as well as face cream. The rest of the facilities looked pretty good with gyms and courts. Did make use of the swimming pool(warm), sauna, steam room and jacuzzi. Just make sure you take your own gown and flip flops.

Staff were friendly and professional, we got stuck in traffic which made us late but they were very accommodating. Would be nice if they expanded to have more facilities!