Decathlon Oxford

What a pleasure going into decathlon oxford , today I wanted to buy a e bike for my wife , sorry I did go to halfords first WHAT a mistake no one came to help , no test bike, no one to give us advice I walked OUT and will not be returning to halfords.
As soon as we walked in decathlon the guy on the door said hello and smiled a really good start. We went over to the ebike and had a look around ourselves I got as far as what I know about ebikes . I asked Arshed one of the staff to show me round , he was GREAT !!! did not push, explained everything really well, we had a TEST run on the bike with no problem.
I brought one today, I pick up fully ready to go with my extras in 2 days.
WELL DONE ARSHED VERY GOOD SALESMAN, GREAT SHOP I REALLY RECOMMEND IT.
Thank you and see you in 2 days
Ian

Great shop with great quantity of items and wide variety of sports equipments. Toilet was closed so it will be great if it could be fixed it. Price was fair but some student discounts could be even better.

Best customer service I have ever seen. Past closing time still helping me assemble a tent. Great team work too.

It’s just a shame that parkingeye.co.uk fined me £100 for parking in the decathlon car park. Why have a car park if customers can be fined for using it? Decatholon - can you help?

Great service today - I totally messed up when buying a jacket that was really a size too small. Went back to see if anything could be done - and the staff I spoke with could not have been more helpful. Respect guys, good job and thank you.

I've been slow to learn about Decathlon, but I'm now calling there first for (in my case) 'outdoor gear'. Great kit for a fraction of the trendy brands. Highly recommended.

I ordered a coat from the store last Saturday for £120, I was told that I would receive an instant email confirming my order. I didn't receive an email and I queried this in store with the manager. I was told that it would be fine. A few days later I still hadn't received anything so I contacted decathalon again who said my order was on its way. The next day I receive an email saying my order has been cancelled despite decathalon taking £120 from my account. I still have not had my money back and I have not received a coat. The customer service has been really poor

Excellent customer service, One colleague in particular ‘Melissa’ was incredibly helpful. An overall easy and pleasant experience, would definitely recommend for any sporting equipment.

I visit the store often for things I need and always find the store tidy and with everything you may need. Staff are lovely and super friendly! Always happy to help and very professional.
Great location too!

Great place ! A big store with plenty of open space & easy accessible throughout the store, and to find what you're looking for 👌
It's very clear & simple, tills system is magical, no complaints 😊