JD Sports

Good choice of trainers in here, not such a great choice of sportswear in my opinion.

Manager was very rude and unfriendly hoodie price was reduce and manager rejected it and did not apologise for the mistake. Unhappy the way she spoke to me.

Poor customer service. I tried to give them a call because I think I left something in the store. However didn’t get a answer the whole day.

Reasonable stock. Not everything o wanted. Long queue and wait for security tags to be taken off.

On few items had problems taking off. One leaked and damaged item. The other damaged item when taking off too. One tag took 15 minutes and a tool box to remove but staff persevered.

Not much staff on floor but one assistant very helpful. Till staff trying best to be efficient but till and security tag issues.

Good parking and large store so visit again.

Last pair of shoes were there on sale nearly half prize . I liked and when i ask one of the worker i need the shoe another worker came there and he blinked his eye to her and ask in her ear dont give them bcz he need the shoes.... and she said we have only right foot shoe here we dont have another left foot shoe... actuly i really liked that shoe . Worst ever jd i think this one .....

Went into JD sports in Hayes to buy a pair of plain black trainers for my job as an NHS support worker. Shop extremely busy but staff polite and helpful in finding the kind of trainers I wanted. However, when I got to the till, staff refused to accept my blue light card for an NHS discount, saying the card can only be used online. When I pointed out that the blue light website says it can be used for in-store purchases, the cashier replied that the till "would not accept" my blue light card. So I went to Sports Direct a few doors away, where not only did I find a cheaper pair of trainers, but they also accepted my blue light card and gave me a discount. So all in all, I was disappointed with my experience at JD Sports.

We Been in today morning to buy some clothes ,staff are not helpful plus so rude they don't have any manner, no please ,I try clothes after that I try to pay my clothes money with them of of the lady with brown top she has start rudly behaving with us and and she start saying after try clothes put all clothes in hangers my husband said yes but they way she is saying in rude, very rude making her eyes rolling looking badly and I ask her so what is your job then if we do everything
for you another lady said we are not your slave (doing your job if you feel slave why do you staying home )
,so jd company hasn't pay anything for staff we are very
regularly customers in jd none of the jd staff behaving like that but hayes jd that lady is working in.customers service so she need to learn how to talk with one person not showing attuned

Great customer service, considering I shopped on New Year's Eve!