Day 2 Day Stationery
Scottish Mutual House, 27-29 North St, Hornchurch RM11 1RS, United Kingdom
4
28 reviews
8 comments
H679+FW Hornchurch, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
After the sales person, by mistake send the wrong ink cartridges and were shouting at me when I asked to change for the right ink. He got sucked eventually. We have received apologises since then and thought we will give them another chance, but then my boss asked me to remove his email from their marketing distribution list. I've emailed them few times over 2 months without any result, then I've called to speak to the manager from whom we received emails, who said that i have nothing better to do and instead of press delete i need to waste 5 minutes of his time then hang up on me, I've called back and asked if he can make sure the email is deleted as it goes to the wrong person, he screamed that he has 15 thousands emails and the IT department will deal with it and it will be removed at some point. We decided not ever use this company in the future and blocked it. It's not just one rude sales manager it's just their company culture. I hope it will change and wish them best.
The customer service is also great and they are a really friendly team. We would definitely recommend using Day 2 Day for any stationery needs.