Got a voucher on Wednesday morning for a FREE Tall Latte at Starbucks Northbound Services - thought this was great! However, had to travel back the other way down the M1, so went into the Starbucks on the Southbound Services and presented my voucher. Response? "Sorry but you have to go to the other Starbucks over the footbridge." WTF - and a great lesson into how to turn a happy customer into a not so happy one!!!
Kilometer 454
A very old and typical shop. It could be great but the products are mostly overpriced.
Joseph B
Classic WHSmith at a motorway services: quite grubby and overpriced
Nigel Bell
Is what it is
Zara F124 days ago
I had a question about a product and the staff went out of their way to help me. Thank you!
Owen Edgar277 days ago
Very rude and unfriendly small woman working on the checkouts. Prices also ridiculously inflated.
Michael C2 years ago
An atypical WHSmith filled with assorted overpriced items but now with added coffee machines to compliment the array of camping chairs and 154 types of flapjack.
Manoj2 years ago
Classic WHSmith shop. Staff is rude and unfriendly.
