WHSmith

Boring store with poor layout. Unfriendly, unhelpful staff. Prices are way over inflated. Can get same products from other stores for less than half the price. They have a good selection of magazines which is about the only good thing I can say about it. Never any customers in there yet it takes an eternity to get served.

Quite big compared to some small WHSmiths with a variety of different products. It is a more expensive stationary store but they do have great deals and sales items are always worth looking out for. A few tills which means that when it's been busy, it takes longer to check out. Clean store. All on one floor so good for people with accessibility needs. All in all, a good WHSmiths.

Bought the sharpie electro-pop pens at a value price. I was looking for A4-size transparent plastic sheets. Staff were very helpful but unfortunately they do not have it.

Newspapers, magazines and books etc plus all you your stationery needs are met. The staff are not the politest I've met, but you can use the self service till instead. Handy as it is in the Grosvenor Center.

It's a regular shop. Containing food, basic supplies, stationary, books and more. It's got what you need expect they don't sell sewing thread.

Extortionate prices , books are literally 3 times more expensive here than on amazon

Avoid Any costs! It's the worst company ever! After i purchase a item and it didn't work, then i went to this local retailer to exchange it whit the receipt but they refused to exchange it! And the funny thing is that they suggested me to contact the manufacturer because it's not made from WhSmith! And when i asked that if you selling the product and if it's faulty then they are responsible and they have to contact the manufacturer! Obviously after the supervisor contacted her manager and the area manager they still didn't exchange it or refund it!

Been there to use the drop-off DHL service, at around 10.00 AM.
The elderly gentleman wearing a WHSmith t-shirt/uniform got "spooked" by the country of destination - "Romania", and immediately:
- I had to PRINT the barcode that I had received on email and was presenting to him on the phone. He added that he cannot print anything there (but he has a big printer&scanner right next to the till, and everybody knows barcodes on phone screens are being scanned every second on this planet)
- then, he decided he CAN type in the numbers under the barcode, which he did, on a nearby computer.
- I asked if the documents will arrive to the destination the next day, and he immediately said I DOUBT IT, and added that the collection time from his store is at around 4.00 PM. I went online afterwards, and read black on white that IF THE COLLECTION DIDN'T HAPPEN YET, THE NEXT DAY DELIVERY APPLIES.
- I concluded his attitude is deeply unprofesional and definitely non-helpful, and went home and used the pick-up from home service.
Now, this is my oppinion, and I could use some strong words in it, but I'm a lady so I won't.
Definitely not going back in that store, never ever ever.