Marks and Spencer

Everything is crammed into a shop that's too small for purpose. It's like shop in someone over crowded wardrobe (mine in fact ) The cafe is like the 7.45 am buffet carriage to Paddington. There's only one toilet + one disabled one. There's a longer queue for these than at Wembley Stadium. Feel sorry for the staff.

Good range of clothes and food, well organised layout. Staff were pleasantly patient as our daughter tantrumed and ran off down the aisles before we scooped her up and dragged her out...eugh

As it turns out the cafe can only provide coffees in small cups and if you want a filter you have to pay the same as other stores but get way less coffee for your money. No wonder it’s always deserted . Good luck if you want something in particular as chances are they haven’t restocked since yesterday.
I’m yet another regular customer that is abandoning ship!

Hello there, we were recently in Marks and Spencers Winchester High Street at 12pm on the 23rd August 22, I had just proposed to my partner at St Giles Hill and we popped in for some celebration goodies afterwards. The Cashier Gemma asked us how our day was going, we told her that we had just got in engaged and she was over the moon for us, she got up and hugged each of us and then gave us a bottle of prosecco that she bought out of her own wages to say congratulations. Service like this is the reason why I go to Marks and Spencers and will continue going so, but even with that, Gemma went above and beyond for us and I would really like head office to acknowledge that. She deserves a reward!

Thank you so so much Gemma, you made our special day even more special

Josh & Dotty xxx

Visited the cafe which was ok before using the toilets, they were in a disgusting state, the sink was filthy and not just from a day not cleaning it

One of the few large Marks and Sparks left standing!! Can always rely on them for a comfy essential bra. Love the food selection here especially their cookies !!

This isn't a review about the store in general, but about one of the staff members, Ian (maybe Iain). He is genuinely one of the happiest, most knowledgeable, helpful people I have ever encountered. He appears to go above and beyond with all of the customers (many of which he now knows by name!) and is truly an asset to the company.
I hope this review reaches one of the management team as I truly believe that he deserves recognition for all of his hard work.

Very clean, tidy store. Lots of selection and very tasty. Self service machines are very useful if you're only buying a few bits. Good location and a decent amount of parking.