Tesco Express

Rude staff. I go for shopping everyday. Sometimes they are not saying hi.sometimes they are not even saying bye. Sometimes they are not replying even you are saying hi to them. The way they are serving you. They make you feel like you are cheap. Their security gaurd is always standing very close to the tills and they are looking at you like you are pro shoplifter. No smiles on their faces. I have never seen such a bad customer services. I think store manager is responsible for all of this.

The staff are horrible. Went in there with a friend. Was constantly watched by security guard. As we went to leave, we were stopped because she "thought" I was stealing. And went through my pockets. I understand that she's doing her job but I felt so humiliated. I was falsely accused.

One of the worst places to shop. I have used this store for click and collect and on all 4 occasions the staff either didnt acknowledge or disappear in back room for 15-30 minutes after asking name on order.

If you try and follow up the attitude of staff becomes aggresive and rude. Store is filthy and the fridge section stinks.

Where is Tesco Head Office team which inspects stores?

Possibly the worst tesco store I visited, water leaking / flooded in one corner. Wet sign but no one is bothering to clean up, staffs are busy stacking shelf but leaving boxes, packing in the aisles which is way too narrow anyway. Seriously sort it out before someone is seriously hurt.

Decent enough small Tesco store for a quick shopping.

Nowadays this Cranbrook road Tesco food are getting spoiled very quickly. It happened more than 3 times that I bought fresh and ready to eat boiled eggs with long life (long expiry date) but every time when I start eating it's smells like hell as if it's spoiled. This is even not with eggs, with other fresh and ready to eat foods such as Sandwiches, wraps, pasta sushi and other foods as well.
Also they do not have much stocks of sandwiches, however the ones they have is all pork/ham/bacon, which many people do not eat. I have been a regular customer of this Tesco for the last 3/4 years but from now I not going to buy any food from this Tesco any more.
Not recommended this Cranbrook road Tesco.

Very helpful staff and Maria the best.

If you want a proper shop, this might not be the place. But for a few quick items, you can't really complain about the selection.

I don't know if it's "all opening hours", but they have a guard on duty helping to manage the flow of traffic and have installed lights on the outside (Green for Go; Red for Stop). It's just too bad that so much of the surrounding population is either too ignorant or too selfish to pay attention and consider other shoppers (though it is quite likely a rather equal share of both qualities).

The staff are always friendly and willing to help. And, more often than not, you receive a welcoming smile.

The only reason I don't give it 5 stars is that you can always find someone begging outside the door and, unfortunately, I don't think Tesco Express staff have the authority to do anything about it.