Tesco Esso Express

Rude staff member called Nishant. Argued against accepting a collect plus item as soon as I walked in claiming it was "too big". After pleading I was left disappointed because he was rudely defiant and didn't accept it.

After getting home I measured it and it was within the size requirements. Don't know whether he was in a foul mood or just being lazy.

They are listed as having Collectplus. They no longer offer Collectplus if you require a label printed, and refused my parcel. What a waste of time.

This Tesco always has such a long queue don't bother coming here
The staff don't even call for help at the till
Poor management

Very rude staff….

Good choices and clean

Worst tesco express. The deputy manager Raj and a few of the staff do not care about any customer service. I came in politely to speak to some one about finding a fly in a tuna crunch, the lady on the counter, told me to contact head office. I informed her I have and they informed me to come into the store. After that she did not seem bothered about any of it and said I can speak to the deputy manager, he is standing over there. So I went to the deputy manager and explained about the fly in the tuna crunch and showed him a photo. His response was in a defensive manner its been opened we can not do anything, if it was not opened then we would take responsibility. He would not let me say another word, this was a dead fly within the tuna crunch. Any common sense would tell you, if the fly was of recent, it clearly would not of died so soon. It would of flown away if it landed on it. After all this is a large fly. My wife has several witnesses who were present at the time to collaborate. Their attitude and behaviour would frustrate anyone. Raj told me I am not listening to him, he had did not say anything else apart from repeating its not our responsibility as its been opened. So I replied saying you are not listening to me, thats when he flung his arms open and become aggressive, which will frustrate anyone even more. So I left angry and annoyed as its clearly a waste of time trying to talk to him. After contacting head office he has clearly lied about what happened.

In the past I also found chicken in their vegetarian pasta and reported it, however I never received any communication after informing them what had happened or will happen to resolve this, however at the time the manager was very co-operative and polite.

The staff here are pleasant enough but they never check for reduce to clear prices. I have so often bought stuff because it's been reduced to find on the receipt I've been charged full price, it's so annoying. Also how about this concept put the reduced price sticker in a REALLY VISIBLE PLACE and not on the bottom.

I mean, it's a petrol station. That also sells some basics, at a reasonable price.

Theres a Tesco express 4 minutes walk north, and a tesco extra an 8 minutes walk south.

I'm by no means Tesco's biggest fan, but this garage is pretty convenient.