Iceland Supermarket Wembley

Frozen food ...go to Iceland. They have an amazing variety of cold frozen food at special price. And the quality is good. Their frozen pizzas are good too. Chilled beers are like this icing on the cake. Prices are very reasonable.

Wembley is still the best Iceland store local to me by far ! Big respect to the Somali security guard for always making my day n making me smile. Keep up the good work guys ur appreciated ..

Good products, great price, great staff, should be 5 stars if not for this security guy. Worst security guard of all the shops at Wembley, rude, disrespectful, has no people talk skills and if he's not there to talk to people, don't talk. The 1st time I had problems was with the flexcard that the company provides, I had already paid other times and there was an error in the transaction, he said it was not accepted, I showed the card statement that had been paid and he said "if it was paid where receipt" remembering that at no time did I threaten to leave the store, I just wanted them to see it, I recharged the card and bought it again (then I resolved it with the manager), today there were problems with the pizza promotion for 2.50 on the bonus card, he he said that if the system did not enter, there is no promotion, we canceled and spent 2 purchases the different flavors, it worked normally. It's a shame this guy talking to customers.

Will not be getting a delivery from here again. They offered to deliver the food for my mum yesterday as she had a lot to carry alone but they never showed up. When she called this morning they said it would be delivered before 12pm. It never came. I then had to call up and see what was going on as my mum had no food overnight or this morning due to them offering to drop it off for her. When I called, they had no idea what had happened and said they would deliver again. When the delivery came there was no apology or anything. Will not be shopping here again. You shouldn't offer services you cannot provide as we have been sitting at home all evening and most of today waiting for food. In the end I had to go to Tesco just to get her some of the essentials

Iceland is fine, but the staff at Swift behave like they're doing you a favour to be there. Always waiting for ages to get till assistance. When you tell them you've waited for long, they tell you they're busy with stacking shelves and never apologise. I just go to Tesco or Sainsbury.

Ok so ive been getting delivery here lots but its always the same. Its really cheap but products aren't worth the money. I ordered ice cream and it came melted today.A few times food had been open already and I've complained but they are no good. Trying to get hold of a member of staff but they've completely cutted us off. Not good enough, even if they say there busy, because that's the EVERYTIME Excuse. HI don't recommend this place and just go to tesco next time.

Conveniently located store with nice variety of quality products for a reasonable price and is right next to TESCO that has one of the best working hours. Very satisfied and I'd recommend visiting the Iceland store.

This happened today @ 4pm approximately. I had one item, since the customer till was not open; I had to stand in a line in a self scanning till.
After the customer till had opened, my wife requested a lady ahead, the lady agreed. But the Iceland customer service girl had a problem
& said that she won't let it happen.
I can't understand Iceland customers service?