Well, if not for the pure convenience of this shop, I would not shop at this Asda personally. The toilets are... Beyond words to describe how dirty and horrid those toilets have been when I have, rather foolishly contemplated using them, and have seen every one of the toilets unusable. Asda old Kent road really doesn't have toilets available to the public, because the ones they provide are disgusting. Truly disgusting. Anywhere would be a better alternative to relieve yourself, don't attempt using them. The car park is haunted by a homeless man, who is a known, to the store security at least, mugger. I don't know if I am allowed to upload his photo, but I have it. He steals from anyone and everyone. He is known to have stolen money from people's hands at the cash machine. He steals from people's shopping bags and will grab and run with your purse. For some reason, this is apparently acceptable, because the security know him. Very well. He is not allowed inside the store, but he is always in the car park. I have seen him and spoken with him. It wasn't until the Saturday just gone, when he stole from my mother, while she gave him change, that my opinion of this many changed and I was informed by the security team about his past offenses. So please do not let a 5,10 -5,11 ft tall, dark skinned male, with brown eyes. He has a strong accent, I'm not sure if it's Jamaican or a Barbados accent. Do not trust him. The store it's self has a wide selection of food, and even has a big children's ware, more little girl clothes and then women's. The men's clothing area is not that wide. They have a subway and a pharmacy inside. The pharmacy on average are good. But the waiting can be very, very long at times. So go pharmacy before you shop 😉 Some of the staff are nice, some are damn rude.
Bobby Tran363 days ago
It’s ok. Has everything that a large supermarket has. George clothing, pizza, Halal butchers, Subway, instant photo printing, and a Carpet cleaning machine rental added too. Also Petrol station and own car park.
Next to it has a drive through McDonalds if you want to fatten yourself up too.
The only let down is that it has no fish market, so your can’t buy fresh chilled seafood.
Staresha McDonald363 days ago
This store genuinely is the bottom of the barrel. Order any sort of delivery to come from this store and guaranteed it will either not come or half of the shopping is missing. Today, my order was cancelled after the store was closed, taking my £57, leaving me with no money and no food and THEN to top it off, the customer service agent cut the phone off me because I was upset about how I was going to feed my child. Asda old Kent road should just be avoided and honestly do not even bother doing home delivery because if it’s coming from old Kent road, you’re either not getting your order or not getting anything that you ordered. Terrible store, obviously terrible management, clearly lazy staff. No-one could even call to apologise. Ridiculous, no customer service and you should be ashamed of yourselves.
W Wan1 year ago
This Asda superstore is quite big. The choice of food and snacks is good. The price of some products is relatively cheap.
Joyce Martins1 year ago
I had my order cancelled because an unprofessional and lazy delivery driver of the name Ebenezer Taylor was too lazy to deliver my shopping to my door step. He had the audacity to tell me to go and get the shopping myself in which I told him it was his job to do so. He then drove off and cancelled my order.
Asda you should not be having half hearted employees who cannot do their job probably and I hope that this man is disciplined! This was such an inconvenience to me and my family and I shall not be doing any online shopping with Asda again!
Order number 8882241002415
Charm (Charm)1 year ago
Large store with lots of aisles but not enough checkout tills. Heavily leaning towards self checkout for trolleys and baskets but always queues for them. Tried the fresh made pizza counter for the first time, took a long time to be served as only one person covering this and the hot food counter. Lots of parking spaces available too!
J Moon2 years ago
Good ASDA supermarket. They have everything you may need. From frozen food to fresh products🍓. Halal meats 🥩and hot takeaways inside🍗. They even have a Subway. Overall a pretty good place to buy your weekly shopping 👍
Isha2 years ago
A good store with almost everything , right from groceries to clothing to accessories to home decor and kitchen ware. The variety is not much though. They also have a COVID vaccination center inside😷💉 They have both cash and card payment options. The staff is polite. The store is fully ♿ accessible. The produce can be better. The store is generally crowded.
The toilets are... Beyond words to describe how dirty and horrid those toilets have been when I have, rather foolishly contemplated using them, and have seen every one of the toilets unusable. Asda old Kent road really doesn't have toilets available to the public, because the ones they provide are disgusting. Truly disgusting. Anywhere would be a better alternative to relieve yourself, don't attempt using them.
The car park is haunted by a homeless man, who is a known, to the store security at least, mugger. I don't know if I am allowed to upload his photo, but I have it. He steals from anyone and everyone. He is known to have stolen money from people's hands at the cash machine. He steals from people's shopping bags and will grab and run with your purse. For some reason, this is apparently acceptable, because the security know him. Very well. He is not allowed inside the store, but he is always in the car park. I have seen him and spoken with him. It wasn't until the Saturday just gone, when he stole from my mother, while she gave him change, that my opinion of this many changed and I was informed by the security team about his past offenses. So please do not let a 5,10 -5,11 ft tall, dark skinned male, with brown eyes. He has a strong accent, I'm not sure if it's Jamaican or a Barbados accent. Do not trust him.
The store it's self has a wide selection of food, and even has a big children's ware, more little girl clothes and then women's. The men's clothing area is not that wide. They have a subway and a pharmacy inside. The pharmacy on average are good. But the waiting can be very, very long at times. So go pharmacy before you shop 😉
Some of the staff are nice, some are damn rude.
Has everything that a large supermarket has.
George clothing, pizza, Halal butchers, Subway, instant photo printing, and a Carpet cleaning machine rental added too.
Also Petrol station and own car park.
Next to it has a drive through McDonalds if you want to fatten yourself up too.
The only let down is that it has no fish market, so your can’t buy fresh chilled seafood.
Asda you should not be having half hearted employees who cannot do their job probably and I hope that this man is disciplined! This was such an inconvenience to me and my family and I shall not be doing any online shopping with Asda again!
Order number
8882241002415