M&S Simply Food

Simply fantastic food Hall.

Yes it's expensive but you sure do get what you paid for most of the time.

Always seem to have a great selection.

Good products, but staff is over zealous, felt intimidated by their pro activity to do things for me

Some of the nicest staff work here. Marks is okay but the staff is what have me coming back.

To good to shop at marks and spencer food ,all staff are very helpful.

I went into M&S today about 13.30 and I noticed a man enter the store before me he put his jacket on and a flat cap. He picked up a box of wine and a single bottle of wine and walked straight out the shop. I was surprised there was no security on the door. I spoke to a member of staff and the member of staff thanked me but said the store was told they would not be getting a Security person. I continued with my shopping and saw the man again walk in the shop and pick up another box of wine. I so wanted to do do something but I didn’t as I didn’t know what he would have said or done. Surely if would pay to employ a Security Person as the shrinkage would be less

Clean spacious shop, covid procedures in place, able to park in disabled bay outside shop without problems. Staff members were gracious and offered assistance during my visit, very friendly and professional. Shopped Saturday afternoon and amazed that there was so much stock and variety, staff were busy filling shelves. Really good experience.

Lovely food, but very arrogant and impatient female staff member on checkout. Not the first time we have experienced rude staff at this M&S, generally the elderly staff that have this manner. Some staff also not wearing masks.

I wanted to say a huge thank you to Kaye, he really went out of his way to try and find my favourite gluten free apple pie about a month ago. He was so helpful, nothing was too much trouble, friendly, approachable and informative. More staff like this should be facing customers!!