Asda Ipswich Superstore

Good large asda store. Usually open 24 hrs . Easy access, petrol station available. Parking spaces for family with children and disabled people. Recommended for long shopping

While waiting at the checkout today, for a technical problem to be rectified; on paying I forgot to use my Asda Awards code. No worries I thought, I’ll take the receipt to the Customer Service counter, (cued for 10 minutes!) I was informed by a staff member that the Awards barcode must be used BEFORE payment is made! There is no way of using them retrospectively, even a few minutes after paying!!
All of the other major supermarkets allow for this!
Come on Asda! Get your tech people to tweak the software, that’s all it would take!

Didnt realise the bakery closes at 8pm to do the cake printing but an amazing kind staff memeber Sarah was just leaving and went back to print it for us. The priny also wasn't beinh easy and messing up for her. Thank you so much for making my birthday 🌟

I don't like this store. The car park is absolutely nuts and the shelves are never filled. Whatever time of the day you go, the shelves are a sea of empty boxes and trays. I couldn't get something as basic as tomato puree this afternoon. I do like the pharmacy staff and the ladies on self scan are lovely.

I first visited this branch of Asda during the run-up to Christmas in 1991 when I lived in Ipswich as a very young man. If I was typing my review then I would have unhesitatingly given a 5⭐ review.

Unfortunately, and I think it is a
societal sign of the times we live in, the store is now a shadow of its former self. Regarding customer service some staff are either clueless or just not bothering to know the products that they do or do not sell, and then there is a lack of items on shelves on a regular basis. As a result the shopping experience is at best ok on occasion but frequently disappointing which is a shame.

Absolutely shocked at the service I received on the 10/11/22. Rudely greeted and laughed at. Doing something nice for my little boy and was discussed by the way he was spoken to. He was upset and shaken with then shouting! Asda need to rethink who should work for them as a lady with red hair was very rude and didn’t look like she wanted to be there. I hope Asda act on this.

better than tesco. my cheese had a rat on it and there was crumbs of oats. my husband trebilcoco didn't approve. their strawberry flavoured lube gave me an allergic reaction in a bad place

There is no Costumers Service at that branch. Ladies at self checkout, normally are talking together and disregard the costumers. I saw a costumer call for assistance, he had something to be approved, the lady with a microphone came, threated him, afterwards left him alone, didn't permit other member of staff to help, the costumer asked for an official complaint, the poor security man came and put the costumer out of the building without his shopping!! Unbelievable, was a very decent costumer, in his fifties, and was ready to pay his shopping. The man was humiliated and reduced to a bad thing. Very bad place.