Iceland Supermarket Stafford

I was accused of stealing there, I did my shopping started to walk home at least a quarter of a mile listening to music letting the world go by when I felt a hand on my shoulder it was a young man from Iceland saying a customer said they seen me put something in my bag, I was so angry I went back to the shop which they didn't want me to do and was angry and let them know I was angry, they wouldn't search my bag so I called the police then they searched it, found nothing, threw my back out of shop said I was banned for shouting in the store not oh I'm sorry sir I made a mistake, they then told the police I looked liked someone who used to steal from the store, rang customer service they say I'm still banned and they did nothing wrong. I will never advise anyone to shop in Iceland if they can do what they like with no repercussions, obviously I'm not a thief and this isn't going away how embarrassing, if I could would give it a minus 5 star rating

Ordered a delivery online was send veg out of date that day or the next day . Absolutely disgusting waste of money

Its a good place they just need to stop getting rid of things so quickly when they have not long had them in.
People like things, buy them and then they stop doing them .
If you know customers enjoy certain things and you are selling alot of them, keep getting them in

Friendly staff and always well stocked. Let down by the fact it doesn't have its own free parking.

Plenty of well known brands at a good price PLUS 10% off for pensioners on Tuesdays in your go in person with your driving license or ID with your D.O.B.
WELL DONE ICELAND - keep it up

My mum ordered a home delivery 17pm-19pm. 4:20 order wasn’t picked yet so I called and was told one more item to be picked then it’ll be on the van. Comes after 5pm they said it’s on the way promised it’ll be delivered and it never showed she waited outside from 5 to 8pm in the cold. Called multiple times until they closed and kept being lied as they kept promising it would come. 12pm today still no show. Over a month ago they didn’t even try deliver just told me they haven’t got enough drivers but can come to collect, she turned up and had to wait 1hr 30mins for them to pick it. This is really a joke now. Don’t take on orders you can’t delivers it’s that simple.

Good store, lots of offers e.g 3 for £5. Staff helpful and friendly

A little difficult to find, tucked away behind a mainly empty precinct, but well worth the effort. Normal Iceland quality and prices in a well stocked and tidy/clean store, with hand sanitizer right by the entrance door. Every thing laid out well with clear signs for price. The staff were both very friendly and helpful. Will defo use again.......