Waitrose & Partners Bury St Edmunds

Always a first class quality shop if a touch expensive. However, if you want quality or that something different to add to you culinary delights, Waitrose will have it.

We punctured a tire in the car park and had a long wait for the AA.
The staff at Waitrose (especially Jen) went out of their way to help us. Jen looked after one of my children while I ran an errand, and took care of my car keys.
Later on, in the cafe, one of the staff went to the shop floor to get something we needed that the cafe had run out of, and when we were still sitting there at the cafe's closing time, offered us leftover pastries.
What an amazing team of people! Without them, the whole experience would have been a nightmare. As it was, we actually quite enjoyed ourselves!
This is exactly what distinguishes Waitrose from the competition...

The newly designed car park is the worst money Waitrose have ever spent. You now have to queue on the road on a corner that buses need to get round, to get into the car park. It is creating road rage for many customers. This is going to be a disaster at Christmas time around bury st Edmunds. This needs to be looked at before then

Very satisfied with the wide range of products from frozen to fresh. Staff are friendly, polite and knowledgeable.

What can you say lovely cheerful helpful
Staff nothing to much trouble
Good training and management
Well done

One of our favorite places to stop and shop. So many speciality items and fun things to try. The cafe was a frequent stop for us on Sundays. Delicious coffee and you can choose your own mug to drink from. Lots of tasty treats. The prices are a bit higher than other shops, but much much cheaper than American groceries.

A range of groceries second to none in terms of quality and choice but prices don't sit still. Compared to Europe and USA we still eat cheaply and amazing range of food yet the proportion of income going on grub and energy flattens everything else.

I've just been into the Bury St Edmunds store.
Had an issue with how I could carry home a huge item because there was no handle and I was walking home.
Callum immediately jumped to my rescue. 😃
He made me a handle with string.
10/10 Callum your are a credit to the store.
Keep up the good work 😃

Waitrose 🛒 are lucky to have you.

Myra Moss