Waitrose & Partners at Oxford Peartree Services

Over charged us for hot drinks out of the machine then claimed they didn't know the cup sizes. Also another of the group was given change hurriedly wrapped in the receipt when she checked the change was missing. Not an experience one would expect from Waitrose.

I suggest avoiding this one if you use newspaper subscription vouchers. They confuse the tills - or maybe it was the checkout woman - or maybe both. Either way, it took two people, two tills and about 5 minutes to sort out while all the time the queue grew and chuntered behind us...

Only came in because they have a massive sign advertising their sushi. There was no sushi on the shelves. Outside of that, there was no staff.

Would be really convenient but needs to have more food.

Tried speaking to Indian manager here about disabled toilets lock broken so people come in while you sit there. Toilets downstairs unusable no ventilation just a stink bomb. He did NOT want to know.

Never been to these services before and will give it a miss in the future. Staff in the KFC totally rude and unhelpful. And whoever designed the toilet facilities to be on the ground floor down 2 flights of stairs wants shooting.
I am disabled and use a walking stick, and although there is 1 disabled toilet on the shop floor, you only need a coach load of elderly people to really put a strain on this toilet - also make sure you have a disabled key otherwise you will not get in. Also looking at mums with children in prams etc, how must they feel ??. Sorry Peartree but very disappointed
with our exoerience.

Crisps are simply a vehicle for dip. Why then does this entire Waitrose not have a single dip option but an extravagant selection of crisps. Is a Waitrose without Hummus even a Waitrose?

Poor shopping and food choices. Stairs and toilet absolutely stink. Made retch. Couldnt use the toilet due to smell.