Morrisons

This Morrisons itself is great!
Shop staff are friendly and always very helpful.

The cafe however isn't very good, staff are very rude and the food is dry and cold because staff are slow taking the food to customers. I think they should prioritise serving food while it's hot, but instead they leave it on the side while they stand around and chat.

On my last visit one rude member of staff Angela? I believe, couldn't figure out what number our table was, so blamed this on us and was moaning for aleast 3 minutes until I had to just say can you leave us to eat our food please... Then she continued to moan changing her mind and now blaming Morrisons management for changing the system around. I don't know who trained her, but she is definitely lacking in customer service skills.

She then proceeded to complain and do the same thing with other customers, who didn't look impressed

..... I will not be returning to the cafe again

Click & collect experience was very efficient.
No notification of short life products though.
I collected at 16.45pm and a small number of items were short life (the next day!). I don't go by printed dates, I use my nose, but on this occasion I had no need, the following day you could see mould on the pigs in blankets !! Waste of money & produce
Morrisons need to advise if there are short life products in the shopping so you can decide whether to accept them or not

Called in today to use the cafe and break up a long car journey.
Food (jacket potato) was cooked to perfection. We were served quickly and by friendly staff. But the highlight had to be seeing the lovely security man. He was just so amiable with everyone, customers and his colleagues alike, but never seemed to take his eye off the ball once. Apparently his name was Ian. I just had to stop to have a quick chat on our way out, his smile had made my day!

Customer service has gone massively downhill in the last few months. Huge queues for checkouts. My son got to the checkouts at 13:30 last Sunday and had eight people ahead of him. Ridiculous. A member of staff told me there has been staffing cutbacks and that's the reason there's never enough checkouts open. I drive 6 miles further and go to Sainsburys now.

Somewhat disappointing plenty of fresh produce but still rather empty looking shelves in general produce. Biscuits are particularly lacking some branded products but very few own branded item which appears to be a trend throughout the store.
Freezer section is also quite low in some stock.
One freezer full up with bags of ice cubes ??

The cafe offers a wide-ranging menu of quality food at competitive prices. We took advantage of ordering and paying at a screen before entering: this is a worthwhile initiative. However, you still need to queue for self-service hot drink from a machine that dispenses only one at a time; consequently, a delay is wholly dependent on the number of people ahead of you and how many drinks each needs to make. Our food took 20 minutes from order to delivery and, while tasty and amply portioned, the order was incomplete: a 3 extras ordered and paid for with the burger were missing. Had there not been such a delay before our food had been delivered, and the sole assistant being 'run off her feet', I would have complained; but another inevitable delay when you have a 2 year old with you was not worth the fuss. However, better checking of orders in the kitchen, and a roving manager checking on customer satisfaction would be beneficial.

Staff are friendly. Don't come here anymore for the last few years - Tesco, Marks and Sainsburys are far better, for they offer proper quality food at an acceptable price.

Standard morrisons with all you'd expect from one. Decent layout, and ample parking. There are no checkouts open in the evenings and it's all self serve, which I don't like.