House of Tailoring , Alterations & Dry Cleaning
16 Jeffries Passage, Guildford GU1 4AP, United Kingdom
4.9
51 reviews
8 comments
6CPH+GG Guildford, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–19
Friday: 9–18
Saturday: 9–18
Sunday: 11–16
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–19
Friday: 9–18
Saturday: 9–18
Sunday: 11–16
They are a small team and take on a lot of work; this means that customers may wait a while before being served and the staff look high and low for completed items.
I took my wedding dress there to be altered.
House of Tailoring had my dress 17 days longer than expected. They promised that it would be ready for collection/delivery that evening/the next day for days and days. I got the dress back 9 days before my wedding...
There were still problems with the dress. Some were not the fault of House of Tailoring although I went for many fittings and think they should have said how bad the fit was around my chest... The bustle was a bit too obvious, the button was ivory on a white dress, there were pulls Int the tulle, some of which looked like tears, the seam of the ribbon was pulling apart and had a shoe print on it when I went for a fitting. I saw the dress stepped on a few times.
I was given a discount for the delay.
But the experience and delay was upsetting and stressful.
I have now recieved a new dress and days before my wedding, have entrusted to a seamstress recommended by someone else, the same seamstress who saw me in the first dress once and explained what was wrong with the fit and how it would change the design of the dress to alter the fit around the chest - probably why House of Tailoring didn't.