Annette's Baguettes

Popped in for a pannini at lunchtime today. Ordered a bacon and brie baguette and a Danish pastry. Took 25 minutes to bring out the food and they forgot the pastry. When we went in to ask for the Danish, one staff member completely ignored attempts to talk to her as she sipped her tea and the second staff member was rude and abrupt about it when she finally emerged from the kitchen. Also vastly overpriced for the mediocre sandwich we eventually received

Me and my fiancé were visiting Faversham for the weekend, we were having such a fun and pleasant day.

Then we went into this cafe

I asked for a iced alternative coffee due to it being a warm day, which the girls behind the counter were more than happy to make for me.

Then she came out! I can only describe her as a more masculine looking Michael Barrymore!

Barking “No” at me, or “Other places do it differently”

I was shocked! Working in central London for over 20 years I’ve witnessed poor customer service, but this! This was just outright rude!

I can only wish she goes out of business immediately! There is no place for service like that!!!

Coffee was nice, but my 11 year old makes a good coffee!

Avoid at all costs!!!

Awful customer service! I stood at the counter for 10 minutes and two young girls behind the till didn't even say hello or sorry we will be with you shortly! They may have been busy but they could have at least acknowledged me! Needless to say I gave up waiting and took my custom elsewhere.
Edited after owners rude response...
They were not that busy ! Lots of free tables outside and I was the only person waiting to be served.

Ordered a breakfast panini consisting of sausage, bacon & egg mayo. The panini itself was toasted however the sausage & bacon were fridge cold leaving the whole thing inedible.

Bit of a shame as the cafe looks nice and is in a great spot, but the food is really underwhelming. Went once before and got a veggie sausage baguette. It was OK but pretty small for the price. Went back today to try a salad box and it was really poor. Hardly any salad, more tuna than anything. The lettuce didn't look fresh and hardly got any of it, pics below show the box I got. Not great for almost £5 in my opinion. Thought they'd fill the box but it was half empty. When I saw it I asked to add coleslaw and was told that will cost me extra even though I asked for all of the salad bits? Not sure if there was confusion or if it's meant to look like this. Anyway, wouldn't go back again unfortunately.

Prime spot on the highstreet meaning they will always do well but believe me you'll only ever go there once! How anyone could make a tea undrinkable is beyond me? My machine coffee was served mostly in the saucer by a 13 year old waitress? The woman in charge seemed really fed up that she had to stand and ask what I wanted.

Another reviewer said the coffee was "Delic"???
Congratulations on your first ever taste of coffee, my friend, but it shouldn't be made from powdered coffee with 'Coffee Mate' creamer.

Only went for a takeaway coffee but oh boy I will not be going back there. The staff was very miserably and I felt like I was disturbing them... Not even mentioning my coffee, I took one sip and it tasted awful I had to thraw it away. Ordered cappuccino and it was just a flat black with a little bit of milk. A little smile costs nothing so why not try it!!!

Depressing customer service, practically threw our baguettes down at us. Sat at a table next to us and announced to her friend she was terribly hungover... Food tasted bland, could've made it better at home :( Not worth the price.