Domino's Pizza - Birmingham - Rubery

Horrible service. Pizza arrived 20 minutes late even though app said it had been delivered 40 minutes before, contacted shop asked for refund. Haven't had refund contacted customer service told refund hadn't been requested and the shop assistant i spoke to didn't exist, so must have given me a false name.
Totally disappointed

Called to see how long our pizza is going to be to be told to go back on line to order I said we have ordered I just need to know how long it is going to be.
The person I was speaking with just put the phone down on me.
How rude not helpful one bit.
I will never order from this place again.
Service is rubbish.

Best domino's ive visited in the country, pizzas look and taste perfect every time. Others are messy or too much cheese

My family ordered food and the wrong size was delivered, also on top of that the gentleman on phone was extremely rude spoke in a different language to colleagues while on the phone then put phone down

Do not be mistaken! This is a great takeaway! I scored it 3⭐ on 'atmosphere' because it is literally a shop front and a counter top! But their pizzas are great! If I eat pizza at all... It has to be Dominos from Rubery!

Never again . They give us food poisoning twice ! Driver were driving off with our food and then we called the shop and they lied saying they are closed , bare in mind this was at 11.10pm and we ordered at 10.30pm , but when looking at the times we found out it opens til 1am .

Don't get me wrong Dominos anywhere else are absolutely great
But the Rubery one isn't. And we don't appreciate the person on the phone being very disrespectful and rude either . I'm surprised that environmental health haven't came out to them the Rubery one .

Every pizza I've ordered from here has been dripping with grease. The pool of oil left on the base of the box leaves you feeling disturbed

Absolutely disappointed on the customer service I got my pizza without cheese of which I did not know until it had arrived they never offered to resolve the issue and showed no sympathy that I wasted money on pizza I can’t eat . For a big company I’m disappointed and will never order from any dominos and will continue to boycott if I have the chance