Do not use this mini cab company The lady who took my order had a screaming baby completely distracting her, she booked the taxi to take me to Gatwick instead of standtead even though I repeatedly asked for stansted. I even said stansted to the driver when I got in but he told me to Gatwick as the lady distracted by the screaming baby typed in Gatwick. Then the controller gets on the phone to me and threatens and abuses me and demands an extra £90 ontop of the £80 agreed fare or else the driver would kick me out on the street. I was in tears crying and being abused on the phone by the awful controller and extorted for money and very nearly missed my flight. The most upsetting stressful journey ever. Do not use this company as they are extremely incompetent & abusive.
Emma Johnston325 days ago
Unfortunately there is no option for ZERO stars.. Ordered a cab with this 'service', and after getting a much BETTER price elsewhere, I called them back to cancel, only to be told by the young girl, "omg you're so irritating! Why would you book then cancel?! " I am shocked that this is how they talk to customers. Unbelievable rudeness and disrespect.!! So glad I never gave them a penny now....sort it out!!!
Lou Hastings1 year ago
Easy to book. Friendly on the phone. However prices were extortionate compared to other local firms (£15 more per journey for a 10 minute journey). They also charge an additional 20% on top of those charges for credit card payment. I've never had to pay this amount of admin charge before, credit card has always been 2.5% maximum. I went to another company, their costs couldn't be justified.
Maximo Mcclung1 year ago
Very reliable and good prices, I used them for my journey. Best company.
Cruz Hardesty1 year ago
We used A To Z Minicab for an airport transfer at A to z cabs airport. Very efficient service with a polite and helpful driver.
Arthur Jenkins1 year ago
Very quick reliable. And can be tracked.. Needed them quick for hospital op.. At 06.30am.. Thanks.
Phillip Ferguson1 year ago
Good prices. Fast and reliable service A to Z minicabs best company.
Carroll Davidson1 year ago
Quick and easy transaction online. Friendly driver.
The lady who took my order had a screaming baby completely distracting her, she booked the taxi to take me to Gatwick instead of standtead even though I repeatedly asked for stansted. I even said stansted to the driver when I got in but he told me to Gatwick as the lady distracted by the screaming baby typed in Gatwick. Then the controller gets on the phone to me and threatens and abuses me and demands an extra £90 ontop of the £80 agreed fare or else the driver would kick me out on the street. I was in tears crying and being abused on the phone by the awful controller and extorted for money and very nearly missed my flight. The most upsetting stressful journey ever. Do not use this company as they are extremely incompetent & abusive.
Ordered a cab with this 'service', and after getting a much BETTER price elsewhere, I called them back to cancel, only to be told by the young girl, "omg you're so irritating! Why would you book then cancel?! " I am shocked that this is how they talk to customers. Unbelievable rudeness and disrespect.!! So glad I never gave them a penny now....sort it out!!!
However prices were extortionate compared to other local firms (£15 more per journey for a 10 minute journey).
They also charge an additional 20% on top of those charges for credit card payment. I've never had to pay this amount of admin charge before, credit card has always been 2.5% maximum. I went to another company, their costs couldn't be justified.
Needed them quick for hospital op.. At 06.30am..
Thanks.