Oxfam

Very pleasant and helpful staff with a new manager setting higher standards

Lady with the white hair who works in the back right attitude problem or what lol get a proper job

New manager is clearly making a difference within the store as customer satisfaction and morale has vastly improved. Well done on your very evident success! Lovely boutique style shop, immaculate selection of clothes and lovely display units. Would highly recommend

Good book selection.

Extremely rude staff with very bad attitude (woman with white hair working with woman with brown). Made the atmosphere in the shop uncomfortable and tense. Need to consider true costumer service and how to be a helpful and valuable staff member. How terrible that you make such a great movement of charity shopping something that people do not want to experience. Me and my 2 fifteen year old friends were treated very badly in the shop and will definitely NOT be returning to purchase. If we do return to the store it will be to see whether the attitude of these ladies has changed.

Awful, snotty woman working the counter, incredibly poor attitude towards potential customers. Also for a charity shop, the books are overpriced. They get their stock for free, so why overcharge..? Drop your prices, get new staff.

The people that work in this shop are horrible, especially the old crow with the blue rinse. Just a comment about their stock, most of their books are damaged or the pages are falling out, and they have the cheek to charge £2 a book!