Phelps & Williams
Beaufort Rd, Morriston, Swansea SA6 8EY, United Kingdom
4.5
65 reviews
8 comments
M35G+9C Morriston, Swansea, UK
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: 9–13
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: 9–13
My partner had a blow out on the M4 with two children and our crazy dog in the car. I organised in advance of the RAC arriving for them to tow her to Phelps & Williams. The gentleman on the phone couldn’t have been more professional and polite. Ended up with two new tyres and they switched the newest to the front also balanced and tracked at a great price. Cheaper than what it would have cost to just buy the tyres online.
THANK YOU VERY MUCH, highly recommended!
Highly recommend, cheers
Alarm bells rang when I seen the car passing me two mins later when walking . It had gone in fir wheel alignment. When I picked the car up later . The gent who seemed in charge again was super praising of the car and his customer service was 2nd to none .
However when I got in the car the temp was cooking . The cars never been this hot . I’m very very critical of who touches my car . As struggle with trust. But the car being used twice up and down the bye pass / dual carriageway was not in my agreement . The fab wasn’t used and the car was hot . I understand a classic hot hatch to youngsters is a cool thing . But no one had consent to use the car out in the public road in my agreement . I also noticed the powder coat chipped on the rear wheel when I got home . I understand this is some thing I need to accept as the tools for doing such a job have this risk . But my car heads gasket being out at risk is extremely frustrating and not what you pay for . It’s taken me a few days to actually post this review , as I don’t want to tarnish some ones business . As I stated customer service face value was fantastic and needs recognising
Highly recommended 👍