Just Go! Holidays

What a fantastic holiday we had to Edinburgh Tattoo and Loch Lomond in August 2022 with Just Go Holidays, (Two adults and our 20 year old daughter)
It was well organised, we had a fantastically friendly driver (Tony) and the holiday was great value for money. Unfortunately the Scottish weather wasn’t on our side, but that didn’t stop us enjoying ourselves.
We loved it so much we have booked a European holiday for 2023. I can’t fault this company, it’s the first time we have booked with them and it won’t be the last.

Amazing trips this year, both in Wales. Thank you "Just Go" and sincere thank you Alistair (coach driver). Will be back.

I have given one star for my post, but would award no stars if possible. After booking a short break with this company my experience went very sour. Booked a trip two months before date of travel. No paperwork for trip detailing time of travel, which hotel, nor which coach company would be used for the break. I was advised on booking paperwork would be emailed twenty one days before travel. Eleven days before travel and no such information being received, I rang to find out why. I was informed I should have received a call telling me our pick up point was changed. On further enquiry, we had "been missed off the list" for such a call. I had received no such call. The change of pick up point would incur taxi fares of double what we would have paid to the original pick up point. The duration of our trip was shorter and the hotel next to a motorway, was two hours away from our first excursion. I had no confidence whatsoever in the company on being told all of this and therefore felt minded to cancel. I sent a letter of complaint, was contacted by phone and informed them I wanted to cancel after all. I was informed I would receive a response in writing to my letter fourteen days later. I received no letter. Two further weeks went by and I received a call in response instead as it was more personal. No, I wish to receive a letter in response and your manner of dealing is unprofessional and impersonal. Some two weeks after that call, I have received no response. No surprise. I would not recommend the use of this unprofessional and shoddy attitude business. Don't bother Travel is a more accurate description.

The reason why I marked so low is because I was miss informed regarding pick up point. When I booked the break I asked 3 times and the admin agreed that we would be picked up the point as stated on website, only to be informed just before departure date that we had to travel a further 5 miles at extra cost of taxis to be picked up. And we were not the only one's that were asked to do so. Also the excursions were very tiring because we were dropped off on 2 separate days at shopping centres each time for 4 hour's. Regarding the hotel, it was OK apart from evening main meal that was disgusting. This is the first time we have used this company (Just go) and to be honest I not sure we will use them again.

Make sure you ask if you can pay the £5 to secure your seat on the coach. We didn't and found we, as a party of 3, had been split up and couldn't travel together. The reason for this apparently was because someone who booked late wanted to sit together so they moved one of our party 6 or 7 rows further back to accommodate them. We had been booked since March. Not good practice I think.

Just back from coach tour of North Yorkshire Moors, York ,wensleydale creamery , black sheep brewery and more. Great hotel Corn Mill Lodge,Leeds. Lovely helpful staff and beautifully presented yummy food. Our driver Alan (Al) from Somerset was excellent. Very friendly and helpful thanks Al! Made the tour even better.

I have just returned from the Austrian Tyrol, and I had the most wonderful time.

Our coach driver Luke was so courteous, polite and helpful..

The hotel was amazing, and the staff were wonderful.

The food was nice and plentiful.

If I could afford it I would go back tomorrow.

Please please read the small print, which is very small! Before you book with this company. We were expecting a Christmas break in Cheshire. Only to be advised that we were going to a hotel in the middle of Manchester, which also happens at be one of the worst rated hotels in the country. We were told it was to late to cancel, and under no circumstances could we have the money transferred to another break. Never again, is all I can say. And apart from one lady I spoke to, communication was very poor. That said we have had good breaks with them in the past. Disappointed ☹️