Northern Belle
Travel centre Chapel court, Hospital St, Nantwich CW5 5RP, United Kingdom
3.8
17 reviews
8 comments
3F8J+C6 Nantwich, UK
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Joined the Northern Belle at Chester for our day out. Blessed with beautiful weather throughout the day; excellent company; attentive and friendly train staff and delicious and well presented food (brunch and 5 course meal).
All in all a very enjoyable experience and we would certainly repeat it in the future.
I was a little disappointed with the experience after being so excited to be travelling for my only day’s holiday of the year. People must have been so much shorter when the carriages were built.I found the leg room was very tight with people having to store handbags etc. under the table. Help should have been available on boarding to put extra coats, bags etc in the high racks. No red carpet on boarding, a small detail but part of the “ experience”. No flower on table, another small detail. The food was acceptable but nothing I wouldn’t make at home. I found the salmon dry and I thought the ‘caviar’ was the type you can buy in a jar from the general supermarket.I expected Fine Dining. The table was set beautifully with crisp table linen.
I didn’t understand why I was only given a glass of wine because I was on my own, definitely not half a bottle which I would have expected. I think this was my main complaint and don’t understand why I was given less just because I was on my own. I did enjoy Bodnant Gardens but I would have preferred to have the option of visiting the town of Conwy and not the Castle.
It appears to me that what is provided is good. However, don’t except a smooth day. To top it all off when I finally managed to get in touch with customer service, they were off hand, to say the least. Would not use Northern Belle again seem like they feel they can advertise a special experience but you may not get it all. Shame.
We boarded The Northern Belle Emerald Carriage at Birmingham international and were greated by Jo and Gary who advised us that they will be looking after us throughout our journey. Both Jo and Gary made us along with the other guests in our carriage feel very welcome and looked after our needs with professionalism and politeness, nothing was to much for them.
They are a credit to the Northern Belle Team and deserve recognition for their hard work and welcoming attitude.
The food was divine, and the presentation was exceptional and it tasted delicious.
Gary made sure we had plenty of tea and coffee throughout our journey York.
We spent 6 hours in York and then boarded The Northern Belle for are journey back to Birmingham. our carriage was presented immaculately for dinner, bottles of wine were waiting for us. Again the food was out of this world. 5 courses of delicious food.
We would definitely recommend a Northern Belle experience and if you are lucky enough to have Gary and Jo to look after your carriage, your experience will be out of this world.