Flight Centre

PLEASE READ !!!! CAREFULL TRAVELLERS !!!!!!!!!!!!!!

ANOTHER COSTUMER WITH SAME EXPERIENCE I HAD CONTACTED ME TODAY TO TELL ME ABOUT HIS STORIE:

Hi Barbara I gone thru same thing. Last week I try to book a ticket for my feb holiday thru flight Center. I had a worst experience. I try to pay by my debit card they try three different payments from my account Iuckly transactions didn’t go thru. Then I tried with my credit card unfortunately they took four payments from my account £255 twice & £709.52 twice. Wen I try to spk to agent he said I am fully insured he is gng to revert my money In my credit card next ten minutes since Thursday evening I try to contact him his no s out of service on the top he took my passport & credit card copy as wel. Thank god my card s been blocked by my bank. As far I know agents office s in Dubai . I don’t know how to spk to him none of there fone s in service . Looks like they r fraud

ME:
I STILL DONT HAVE MY £1766 POUNDS BACK EITHER !!!!!
SUPER WORRIED !!!
AND NOT ONLY THAT …. THEIR TEAM USED MISLEADING ACTIONS IN ORDER TO MAKE ME PURCHASE A TICKET THAT NOW I CAN'T EVEN USE !!
BEFORE MAKING THE DECISION OF BUYING MY TICKET I ASKED THEIR MANAGER IF I NEEDED A VISA FOR MY FLIGHT STOP IN US. HE ANSWER NOT TO WORRIE, THAT I ONLY NEEDED A TRANSIT VISA WORTH 14 POUNDS, HE EVEN GAVE ME INSTRUCTIONS WHERE TO GET IT AND SAID HOW EASY WOULD IT BE, SO I PURCHASED THE TICKET.
ONCE BACK HOME, I TRIED TO APPLY FOR THE VISA THE AGENCY TOLD ME BUT IM NOT ELEGIBLE FOR...….
THEY LIED TO ME, TRICKED ME !
WHEN I ASKED FOR A SOLUTION (RE ROUTE THE FLIGHT FOR NOT TO GO THROUGH US) THEY SAID I SHOULD HAVE KNOW BETTER CAUSE AT HOME I WAS ALREADY LOOKING FOR SIMILAR FLIGHTS AND THAT BECAUSE I TICKED THE TERM AND CONDITIONS BOX I ACCEPETED THEIR WAY TO WORK SO I HAD ABSOLUTLY NOT RIGHTS TO ASK FOR ANY RE ROUTE !!!!
CAN YOU TRAVELLERS BELIEVE THIS ANSWER????
THEY COMPLETLY WASHED THEIR HANDS AND LEFT ME STILL WITHOUT CASH, TRIP AND HOLIDAYS !
ALL HAPPINES GONE !
MY FLIGHT IS ON THE 26 OF DICEMBER !!!
THIS AGENCY CAN STILL MAKE IT RIGHT!!!
BUT AS SITUATION IS LOOKING FOR NOW ………….
PLEASE TRAVELLERS BE CAREFULL !!!!!!!!!!!!!!!!!!!!!!!
THIS AGENCY IS NOT TO BE TRUSTED !!!!!!!!!!!!!!!!!!!!!!
ANYONE ELSE THAT HAS HAD A SIMILAR EXPERIENCE CAN CONTACT ME !!!
THEY CAN'T DO THIS AND STAY AS NOTHING IS HAPPENING !!!!

Very good service 10/10 always happy

Friendly and great to deal with

Good

Just fantastic, fantastic, fantastic.
Thank you for all your help. 100% . 11/01/20. Once again the staff are fantastic and we can't wait for our next holiday.
Once again thank you.