TUI Holiday Store

What a lovely, well presented store full of helpful, knowledgeable and enthusiastic travel advisors.
I can't fault TUI and I am so glad that I booked with them.
The team in store are more than happy to assist with my queries and are always there either in shop, on the phone or via email.
You can tell these people really care about your travel plans and they go out of their way to make the experience as seamless and personal as possible. Great managent duo too!
Fab travel agency and was able to get a competitive deal on my holiday as well as a great rate on my travel money, and my airport parking - they even sort travel insurance if you require this too.
Well done TUI Norwich, we will definitely be popping in to you for all of our next adventures. Thank you

Our agent Harrison was knowledgable, helpful, and sorted everything out for us brilliantly. Great service from Tui Norwich branch

Sophie helped us sort our family holiday to Turkey, mostly over the phone and email but nothing was too much or a trouble for her and we really felt at ease booking with Sophie. We got the best deal possible as she suggested doing separate bookings so we could all use the code and save more money! Thankyou again and we’ll be sure to book with you in the future

Why have all the hassle , Stress and insecurity of “ Booking online “ when it’s a breeze booking in store. My wife and I wanted to book a cruise, so phoned Tui Norwich, spoke to Sophie who made a note of the cruise and our details . Later that week ( whilst in Norwich) we went to the shop where Rachael sat us down ,discussed our needs and gave us informed choices . Harrison ( with cruise experience) helped” fine tune “ our needs into the Cruise Rachael made sure we would be happy with . Choice confirmed, deposit paid and Two very happy customers…….BRILLIANT

Thank you to the three members of staff at TUI Norwich who sorted out a ticketing issue for me. At all times they listened to my concerns and tried to address an issue which was not their fault and out of their control. A big 👍

Booked my first holiday in 15 years with Issy. She was an absolute superstar. Found me exactly what I needed - which wasn't easy - quickly and efficiently while just being the most lovely person.

sadie was amazing helping me n my partner book our first holiday together, very patient n answered all our questions, everyone was so kind in there!

Highly recommended very friendly staff..Rosa was very helpful and made us very welcome..show me what we needed to know for our holiday...we never had a problem with TUI..all our holidays been great 👍