Great travel shop, with very friendly and knowledgeable staff members. I was referred by a lovely lady and their deliverence was up to standard. The two out standing staff members were Georgina Reeves who booked everything for us . Grace Thorpe, who made sure that we were aware of the changes in our flight. Very helpful staff and I would recommend them.
Claire stevenson
We have visited the Cambridge office twice over the past couple of days and the service we have received from Chris Cawthorn has been second to none. From changing a holiday due to COVID-19 he went out of his way to put calls in to try to help us. We have asked him to quote us for another big trip next year and we will not go anywhere else. Thank you Chris for your help and time.
John Pickton203 days ago
Just popped in to scope out a trip to Mauritius. We were helped a lot by Chris, who was able to provide a lot of great options and information. Very happy with the service... and looking forward to the trip!
Clive Clark325 days ago
Excellent experience organised trip brilliantly would highly recommend using them as nothing is too much trouble have already booked again with them
Kiwi Abroad1 year ago
Trailfinders Cambridge had previously been helpful and fantastic at sorting our travel plans. Unfortunately, we have been back twice within the past two months, for two different travel situations, and both times the staff have made us feel that they do not want to help us and their tone was dismissive of our queries. We thought that maybe the first time, we got the staff member on a bad day but after the second time we realised that this is an unfortunate trend within the store. We won't be going back for a third time of ill-treatment.
Zoie Pearce1 year ago
Went in to find costs and ideas for honeymoon. Tomos Cross was very helpful, friendly and above all so educational about everything we asked! He exceeded our expectations and made us feel so calm and assured in the process. Thank you so much Tomos for being so amazing!
Matt Stanley2 years ago
Easier, faster, cheaper and much more interesting to do it yourself. Presumably strictly for those who have no concept of how to use the internet and are prepared to pay a premium for doing so.
Abeeda Cash2 years ago
Went in to ask about safari options for Kenya and spoke Chris Cawthorn. He showed me a brochure and asked me to take a look. He didn’t seem too interested in dealing with me. Didn’t write my details down to follow up. I knew what I wanted to do was interested in getting a quote but if they don’t even get your details to email you with quotes or possible itineraries how can they pride themselves on being good agents?? What is the value of their service? Disappointed with the customer service.
