University Hospital Lewisham Urgent Care Centre

Unfortunately no option to give zero stars! I have lived in London all my life and this is the worst children's urgent care center i have ever seen! Dirty floors, unbearable high temperatures with poorly febrile children is just insane! Waiting times extremely high and little reassurance from staff. We left after three hours and went to another; the difference was remarkable!
This unit needs to be inspected as soon as possible .

Waited an hour when I had a booked appointment, which is still fine. I got to the room and the doctor not even looking the state of my toe, just the last week x-ray, said to come back 3 months later. Sorted in 2 minutes. I explained the pain, asked questions and he became really rude. The way he talked was mean and not as caring at all. 1 star for the way of treatment. 2nd star for the reception staff whom were funny and caring. Interesting to see the difference and sad in the same time.

Arrived at 8pm with an inflamed foot. Unable to sleep for 3 nights due to pain. Triaged within the hour. But then waited for blood test results. Then had a Ct scan again waited hours for results. Now down to X-ray again waited hours for results. A Dr was eventually called in from A&E and declared it was soft tissue damage and was sent home with no pain management and no further care. Left at 5.30am still in agony. Wont be going back to this hospital ever again

Not an emergency, but a painful injury. Around 1.25 hr wait, but that was alot less than I thought. Joana who looked after me was fantastic, infact all the staff were!! Thank you

The woman who reviewed me seemed angry and the doctor was rude, clipped and spoke to me like I was wasting her time. If I could give it 0 stars I would

A well deserved 0 star to the rude. staffs of this horrible hospital. Today, we have been rushed to lewisham hospital by a paramedic team as my 16 year old daughter experienced a chest pain, nausea, numbness as well as a high blood pressure of 165/72. The two lovely paramedics made a very good observation at home and all the tests indicated that she needs to be taken to the hospital. Then at the urgent care a nurse called Harni called us in. She started to do a little observation recklessly without paying any attention to the observation of paramedic report. She called the blood pressure reading of 165/72 normal and acted like she doesn’t care about patients health. Then i showed her the report that i got from the ambulance team that they said its for us to keep it then the nurse Harni snatched it off my hand and she demanded to go and sit outside for 6 to 7 hours. What an unprofessional behaviour! Then she called her man colleague and they locked me and my daughter in a consultation room and the nurse started to push me and scratch me in front of my daughter. She refused to give the report back to us and kicked us out of the hospital. This nurse must me fired and be an example for the rest of other lewisham staffs. I called the police and i will press charge on this nurse for sure!

On the ward there were two doctors sometimes a third one and the wait was horrendous, some people I was there for had been there 11hrs waiting for blood results around 3 hrs it was awful

Lewisham hospital have some WONDERFUL doctors and nurses, but this person called ( OLA) SHE KNOW WHO SHE IS. IT VERY VERY RUDE AND FULL OF HERSELF. NEED TO LEARN HOW TO TALK TO PEOPLE. LIVE IN FAVERSHAM ROAD. Surely this Ola can't be a nurse. Because SHE is SOO IMPATIENT. LEARN TO CALM DOWN. This is for you Esther.who lived in alpine court.Just so you know. That YOU ARE VERY VERY RUDE AND HAVE GOT NO MANNER AT ALL. REMEMBER YOU P&Q. MANNNNERRR. CALL YOURSELF A NURSE. THIS IS FOR YOU ONLY PATRICK, JUST SO YOU KNOW YOU ARE VERY RUDE, REMEMBERED TO SAID YOUR PLEASE AND THANK YOU HAVE SOME MANNERS. Abi / helena just so you both know you are rude and very inpatient person. This is to marion in chestnut ward. YOU ARE A VERY VERY INPATIENT PERSON AND YOU SHOULD LEARN HOW TO SPEAK TO PEOPLE POLITELY. YOU ARE SO RUDE. HAVE SOME PATIENT. YOU KNOW WHO YOU ARE. SHAME ON YOU. SO CALLED NURSE MARTIN VERY RUDE, WITH A STINKING ATTITUDES. SHOULD HOW YO TALK TO PEOPLE.