Canterbury Motoring World
Lakeside Service Station, Sturry Rd, Canterbury CT1 1DS, United Kingdom
4.2
176 reviews
8 comments
73RX+5V Canterbury, UK
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 9–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 9–16
Thank you and good luck guys M Hunter
Very recently I reluctantly traded a sports car for a 4wd SUV for practicality reasons. During the sales process all the staff were really pleasant, not pushy and the right amount of questioning to offer different options and test drives to find the right car which I settled in and traded in my car with an additional deposit.
The purchased car was low mileage, drove beautifully and great condition. I made a deal.
When picking up the car, and being driven for about 30mins there was a noise on the motorway. It wasn’t consistent at first and dismissed it. Over a few days heard it again but only on longer journeys. I contacted CMW who were really pleasant, happily invited me in to discuss with a technician who came out and heard the noise themselves.
The car sent off for investigation and the proposed solution implemented all the time I was supplied with a courtesy car. Unfortunately this did not fix the car which needed additional work which was just not viable to implement.
We talked through some options and alternatives, different cars, same cars on a slightly different deals all in my favour, or I could revoke the deal and go back to my original car. All the time Aaron at Canterbury Motoring World kept me informed. In my mind it was fate and decided to keep my car, (which they had already put through a service and fixed some minor work etc) but if in the future I ever do change it I will have no doubt to go to Canterbury Motoring World as their integrity and honesty really stood out, doing the right thing even at their expense when they are a business restored any lack of trust that used car sales showrooms have. For me that is why you go to the trade as opposed to buying privately where I would have been in a very different position. Thank you and highly recommend.
Decided to buy the car in question - and drove away in it the next day.
Great service and cars
Jamie was so helpful and informative and took me through the process and made it easy and enjoyable.
The starter motor went on my new car, but Aaron was in the office at 8.30am getting his technician out to me within half hour with a courtesy car, and my car was fixed and returned to me the next day with minimal disruption.
The company has a family run feeling and I would totally recommend them.