Hertfordshire Car Sales
88 Park St, Frogmore, St Albans AL2 2LR, United Kingdom
4.1
46 reviews
8 comments
PMC7+53 St Albans, United Kingdom
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Monday: 10–18
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–17
Sunday: 11–15
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–17
Sunday: 11–15
As an overseas buyer you have to put your trust in the seller to describe the car accurately. Car was described as “prime stock”. I did my usual online checks which confirmed the mileage and that the car had no recorded damage. When I arrived to pick up the car the first fault I noticed was that the left headlamp was full of overspray which was the same colour as the car. On closer inspection I saw that the headlamp was actually loose as it’s mountings were cracked. The bonnet had been very poorly repaired. Body filler had been lumped on and there was a crack appearing. They reluctantly gave a £100 cash refund which didn’t even half cover replacing the headlamp and I had to send it to a competent spray painter to re-paint the bonnet properly. As well as these issues there was a half flat rear tyre which I’ve since replaced and the roof blind doesn’t close.
I’ve emailed them to tell them of my disappointment and to give them a chance to make amends but they didn’t even bother replying. Overall these guys are back alley con men and are not to be trusted. Go to a proper garage and give them a miss.
Never felt pressure or forced into add ons, nice relaxed environment, friendly and efficient.
Brian is an absolutely lovely guy and a credit to your company!
Thanks for your reply however I was actually told by Brian that there was one scuff on one alloy not the level that was actually on the vehicle when coming to collect and rudeness was disgusting Mr Khan didn't appreciate having a key snatched out of his hand if dealing through finance company's you should really state that the gears stick as it was at that point when Mr Khan made his opinion of this that the keys were snatched good luck with the sale as its still for sale on your website 🤣 photos attached of the one scuff Brian so confidently told me about
If you see something you look, go for it!