Hamiltons Used Car Sales
151 Palace Rd, London SW2 3LE, United Kingdom
3.4
32 reviews
8 comments
CVQV+M9 London, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
George gave me a 3 month warranty for everything under the bonnet, which I thought was very reasonable at the time.
Alarm bells went off the day after I bought the car and it started going into limp mode. I went to see George, who cleared the computer and advised me to bring the car back if this happened again. George genuinely seemed to be trying to get to the bottom of the issue, running different tests. After a couple of calls and 3 visits, George suggested an electrician should look at the car to resolve the limp mode issue. George arranged for the electrician who called me and seemed to want to meet on 5 minute’s notice, this despite the fact I‘d told George I had property viewings that afternoon. Anyway, the electrician agreed to look at the car during the week. I said he could come any day during normal working hours at his convenience, since I would be home and available. The electrician did not come. I messaged him twice and he ignored my messages both times. I then messaged George and he ignored my message.
The funny thing is the car has not gone into limp mode for two weeks, which seems strange given this was happening everyday of driving it since buying the thing. I am fairly happy with the car, although the windscreen washer system is still faulty - another thing George said he’d fix but didn’t. I no longer have the energy to deal with the man. At this point, he seems unwilling to keep his promises.
I wish you luck in your search for a car! Take your time and make the right choices. If I had read the reviews on here, I doubt I would have bought a car from this dealership. Don’t make the same mistake I have!!!