Hanwells of London

We recently part exchanged our existing Bentley for another model with Hanwells. This was our first experience with this business, and we must say that we were very satisfied with the whole process, and the service we received. Indeed, nothing seemed too much trouble to ensure we were happy with our purchase.

My SZ's steering rack failed a few weeks ago and the garage I normally use couldn't accommodate me for over a week. I contacted Hanwells and they undertook to repair the car, matching the price that the smaller garage was going to charge. They did the job immediately and highly professionally, with constant feedback from Nigel, the service manager. Many thanks to Stephen Brown, the business owner who made the arrangements for me while he was on holiday! This is first class service. Thanks to Hanwells I was able to attend the RREC Southern Region event

Excellent service from Stephen and the team at Hanwells. My first RR purchase and they made it all very easy. Helped me sort a radio/technology upgrade and delivered her back to me afterwards. I would thoroughly recommend them if you are thinking of buying a RR or Bentley.

Me and my two sons had the best time EVER TODAY. One of my son HARDLY ever finishes a meal but today he finished his meal, salad bowl and pudding while my gready son was stuffed to the brim. Thank you Harvester and the whole team for a great end to a very sad day
And the boys say give GRACIE a pay rise
Whoop woop x

Bought my Rolls Royce from Hamwells, Stephen and his team delivered everything they promised on time. Car was delivered to my door with no fuss. Highly recommended.

Had a completely seamless part exchange of my Jaguar to a Bentley Continental Flying Spur. Although due to covid restrictions, i bought the car unseen, i was totally confident in the information i was being given and i was not disappointed. The car is a dream and the staff at Hanwells are professionalism personified. Dealt with Steve from start to finish and where I thought there may be issues he resolved them instantly.
Can't recommend this company highly enough. They keep things simple and are a pleasure to deal with. They will definitely be my first port of call the next time i wish to purchase a luxury vehicle.

This is a follow up review on my purchase of a Mercedes R230 SL500 back in Jan 2021… I was extremely pleased in my dealings with Hanwells over the purchase but, like many companies, it’s how they treat you in terms of after sales care that is the true measure of a company…. After 6mths of happy ownership of the SL (a superb head turning car) I had an issue with the car that wasn’t covered under the warranty, but on phoning Stephen at Hanwells he immediately, (and without being asked) offered to make a healthy contribution towards the cost of repair. Remember that this was on a car which was very much at the bottom end of their range in terms of value yet they still, without hesitation, were supportive. This tells me all I need to know about the quality of service they provide and I will certainly go back to them when looking for my next ‘special’ car. Well done Hanwells 😊

Visited Hanwells today and had a great conversation with the Managing Director - Steve. Actually bought a vehicle I was looking for. Very pleased with the transaction and the deal was conducted in a friendly and professional manner. The presentation of my vehicle was excellent - First class customer treatment.