Topnotch Motors Limited
100 Woodgate Dr, London SW16 5YP, United Kingdom
4.3
24 reviews
8 comments
CV87+VR London, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–17
Sunday: 10–16
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–17
Sunday: 10–16
They have great customer service which I couldn't fault for a second hand car dealer.
I would recommend doing your own checks on vehicles you wish to purchase.
The Audi TT I bought from them had a new MOT included in the price which was carried out a week before I took it. I took the car for a service 1 month later to be told the passenger side brake line was loose and had been repaired with a cable tie which had since snapped off. Either Topnotch's MOT guy had repaired this himself OR passed my Audi TT with a clear MOT having seen this himself. Either way I am glad I discovered this when I did to avoid any nasty accidents.
But has led me to believe at lot of their cars are sold as seen - so do your own checks!
It took two and a half months to be reimbursed for a replacement battery and air con re-gas. We were one day away from taking the company to court before they finally gave us the money for the repairs. This was, and still is, unacceptable.
Following this, we have found multiple problems with the car and it has become too expensive to fix. According to our local Toyota dealer some of the recently discovered issues should have been noticed prior to sale and therefore have been fixed before the car was sold.
All in all a terrible experience. I have reported the company to Trading Standards as this car is not fit for purpose, nor was it at the point of sale. Extremely disappointed.
Not only did I buy a car that I am 100% happy with, I also got a cup of tea out of it.