Medivet Welwyn Garden City Peartree - The Veterinary Centre

We saw a lovely vet called Brian who was very dedicated to help my 19 year old cat. My cat is usually scared of vets but liked Brian. When I called a few days later I got to speak to Brian on the phone. It's wonderful if you get to see/speak to the same vet for consistency of care. Can highly recommend.

The reception team could teach the VET about manners and the appropriate way to treat people. I was told to hurry up and ask my questions as HE the vet was getting cold. He was so rude and dismissive, we found a better vets immediately and would never recommend this vet. All owners would want to be reassured and listened too, not hurried because the vet was too lazy to put a coat on, knowing full well he was going outside to talk to a pet owner. Disgusted

Took our dog down there last week with a bad ear, vet couldn’t see or get anything out so the dog was sedated. Went back to be told it was matted hair and a ear infection was given antibiotics, £220 later bit steep but thats vets like to rip you off any way antibiotics finished, still have the same problem rang back, and the vet refused to see us unless we pay a consultation agin £30 for so something he has all ready diagnosed but clearly diagnosed wrongly, surely a normal human being would think I might have diagnosed that wrong i better have another look for free as i have all ready over charged them. Absolute disgrace only in it for the money

Very expensive. Not helpful. Different vet all the time

I hate leaving poor reviews but this practice has really gone downhill since Medivet took over. They never seem to have a vet available or answer the phone. They cancelled my dogs spay operation 4 days before it was due to happen and because we couldn’t do an alternative they offered they said I had to call other vets to see if I could get her booked in elsewhere, which didn’t really feel like my job. They also mixed up my 2 dog’s medication and didn’t notice which is quite dangerous! Thankfully they’re similar in size so it wasn’t too much of a big deal but could’ve been a bigger issue. My husband went in and heard the receptionist say the branch is closing which isn’t surprising based on how bad it’s gotten. We’ve moved vets now and wouldn’t recommend this practice due to their poor service.

We found the staff very professional and friendly. We felt that they all had our dogs best interests at heart and showed great compassion with her.

An excellent vetinary practise who I have used for years and they have always been friendly, helpful and most importntly have cared for my pets in the most excellent way. I cannot recommend them highly enough

We are extremely happy with how caring and friendly everyone is and so far have taken such great care of our dogs. We are so happy that we changed from our previous vets to this one.