Island Veterinary Centre

*** DO NOT RECOMMEND ***

We were with the island vets for years and they were okay until the previous owner passed the business on to what I believe were his 2 sons.

They stopped caring about animal welfare and started thinking solely about money. We were told there was nothing we could do for our cocker spaniel and she needed to be put to sleep. Despite the vet not being able to tell us what was wrong or why she was being out to sleep. The issue came in the coming days. We said we wanted her cremated please and signed forms and then left and went home to grieve. Over a week later we were upset that our dog wasn’t back home with us as promised so we contacted them and they said oh Lizzie is still here, we didn’t know what to do with her…

We had specifically asked for her to be cremated and signed a form saying we would (no surprise they charged for it so they did know, they just messed up). We were lied to by one of the receptionists who said Lizzie wasn’t there any more and had been taken to be cremated but when my dad kicked off we found out Lizzie was still sat there in a freezer just doing nothing and she was nearly sent for a group cremation if we hadn’t phoned back and kicked off.

We contacted Holmes in Heaven who were appalled at our experiences with the island. They were perfect and picked Lizzie up from the island then cremated her and gave us her back in a couple of days with her ashes in a frame and a little box that had her paw print in. Make sure to look for them if you ever unfortunately need a cremation service.

The island will just charge you expensive prices for no care. I’m surprised they haven’t put an entry fee on the front door just to sit on their red benches. Do not trust these owners. It all went downhill after the old man passed the business over.

The vets did a big operation on our dog lucky, it has all gone well thanks to them. The staff are always friendly and helpful. To marks

A great vet that we have used for over 10 years. We find their staff and vets to be helpful and friendly. Great care with our cats and always make an effort - always leave feeling reassured.

Very knowledgeable and caring team at this vet. They knew exactly how to make my poor cat better and I couldn't be more grateful with the service and the charges. Thank you guys.

Really lovely vet and staff, couldnt have had a better service for our cat Jess. Take time to listen to you and explain everything. Thank you.

My appointment was on time. The vet was very good and explained everything clearly.
The staff behind the counter were very helpful and sorted our medication very quickly.

Great place, staff are very friendly and fantastic with our dogs

Really looked after my dog over the years. Nurses are lovely, vets are helpful