/England/Veterinarian

The Vale Veterinary Centre

2 Duchy Rd, Heathpark Industrial Estate, Honiton EX14 1YD, United Kingdom

The Vale Veterinary Centre
Veterinarian
4.8
105 reviews
8 comments
Orientation directions
QQVW+35 Honiton, United Kingdom
+44 1404 44095
valeveterinarygroup.co.uk
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: Close
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Rachael Beagen
Rachael Beagen107 days ago
First day at this vets for my dog . Staff were very friendly and put Rosie at ease as she was nervous meeting them. Happy with the customer service so far and would recommend.
Linzie Freeth
Linzie Freeth199 days ago
The vale vets is a lovely, kind and helpful place. The receptionists are always happy and friendly and understanding. The vets and nurses are the same and can't do enough for you. Wonderful service ♡
Susannah McConaghy
Susannah McConaghy291 days ago
Exceptional care for my dog when he got ill when we were on holiday. Went out of their way to help on Bank Holiday and through the week. Everyone from the call handler to vets to receptionists were professional and helpful. 10/10
Kim Jose
Kim Jose291 days ago
Great vets! My dog loves going there. He’s always been treated well in there and had his needs looked into thoroughly. Thank you!
Adam Wootton
Adam Wootton291 days ago
Absolutely terrible service. We were told to come in after requesting a Health Certificate for export to Zimbabwe. Upon arrival, we were told that because staff concluded that apparently ZIMBABWE IS IN EUROPE, they were only prepared to arrange a European Health Certificate. A month after we booked our appointment. This will cost us potentially thousands in rearranged travel as we can no longer make our flights. No apology or explanation or help offered. When we asked what we should do to rectify their mistake, no options offered.

Incredibly poor customer service. Avoid this place like the plague.
Wes Leonard
Wes Leonard352 days ago
My thanks to all of you for the compassion and care you showed to my dog Patch during his final moments.
Gemma Clapp
Gemma Clapp2 years ago
My cat went in for an ultrasound on Tuesday and then needed surgery on Wednesday. Unfortunately the surgery wasn't as straightforward as originally thought so she was transferred to Cullompton and monitored for 48 hours.

The care the staff at both Honiton and Cullompton gave has been outstanding. My cat is a very nervous and feisty girl, but they were all extremely patient with her and fully understood her needs.

The vets, nurses, and receptionists were great with keeping me updated on her progress too and were happy to take my calls for updates - I never felt like a nuisance.

She is now home and still needs care and monitoring. I honestly cannot thank the Vale team enough for their kindness, their expertise, and their patience. If I could give more than 5 stars, I would. Thank you!
Melanie Luke
Melanie Luke2 years ago
Brilliant vets. Very helpful and nothing is ever to much trouble. All staff always Very helpful and polite. Most of all they always put our puppy at ease. Thank you 😊
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