Medivet Leamington Spa Upper Grove St - Rainsbrook Veterinary Group Ltd
12 Upper Grove St, Leamington Spa CV32 5AN, United Kingdom
4.7
89 reviews
8 comments
7FV5+4M Leamington Spa, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: Close
Sunday: Close
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: Close
Sunday: Close
Practice was very clean but outside could do with ‘cheering up’
Went to have a check up on my dog and ask for prescription (recurring prescription for epilepsy every 6 months ). She wasn't listening to what I was saying about our dog, just kept interrupting me. I asked for a prescription for 6 months as this is what we were getting in all previous vets, but she kept insisting that she doesn't WANT to prescribe for such a long period and said she will do a prescription for 3 months and then I can comeback after 3 months to collect the new prescription free of charge. I thought, ok that's totally unnecessary but whatever.
Then she calculated (instead of listening to the amount I was saying we need) the amount of pills required for those 3 months and did a mistake instead of 135 pills she put only 90. That's good that I spotted it and corrected her.
Now that 3 months past on we are being charged for a "free" prescription and doctor pretends that we never agreed to get this repeated 3 months prescription for free. Keeps suggesting that I should just find another vet if we are not happy.
People be aware of this vet and I strongly suggest to look elsewhere! I've never met such unprofessional doctor, what a shame people like her are even allowed to work and then legally harass the clients.