Goldsmiths

went to buy my husband a birthday present of good quality watch . Very patient and helpful staff thanks.

I was bought a tissot watch for Xmas and went in to get the strap made smaller. The woman wasn't very helpful and when we returned after 2 hours the watch had not been altered. Other customers were being invited to take a seat and offered coffee, which I wasn't offered, neither was my name taken for my return to collect the watch. Disappointing experience, uninterested and unattentive.......
The lady who did alter the watch was however friendly and helpful

Very very disappointed because it was advertised as open 10.30-4.30 so took my wife up town to buy her a surprise valentines present to get there and find out you were closed! The surprise was totally ruined as my wife had no idea of where we going and what shop we were going too! So it's totally ruined it as she now has an idea of the gift I was going to buy!

Did 2 deals with Goldsmiths on the run up to Christmas my Mrs got me an omega speedmaster pro and I got her an Jenny Packham Bridal set. The staff in there are all absolutely wonderful! Couldn’t be more helpful! Throwing in free drinks! Kerry the manager is an absolute diamond but all the girls (can’t remember there names) are just lovely!

Treated myself to a new watch, fabulous selection for all tastes, customer service was excellent, so helpful and welcoming staff, made for an easy pleasant transaction!

Ordered a watch today from this shop! Louise went out of her way to be so helpful and friendly! She is an asset to the company and will definitely shop here again! So pleased with the service!

Love goldsmiths one of my favourite shops very helpful Donna the assistant was lovely very helpful made us feel very welcome

Fantastic customer service, nothing was too much trouble. Friendly polite staff.