Craft Buddy Ltd

I love their Crystal Art kits, but, there seems to be no standard for labelling colours of drills used. For example, white in two different kits will have different letters or numbers. This makes using up opened drills difficult on another Crystal Art kit and makes storage wasteful.
Have a standard, as in cross stitch threads. And another idea would be to create books with patterns in them where we could use our extra drills up as we like, such as flowers, mandalas etc.
I would give this comp 5 stars if they though more about the products they sell.

I placed an order late yesterday afternoon for some flower kits and other items.
I received my delivery this morning just after 11am.
Amazing customer service ,
Thank you Craft Buddy Team you are a credit to the company,
Grateful Thanks Angela🌺🌻😊😊

I bought a custom made kit based on one of my photos. It is 50x50 cm and it has turned out beautifully. I am very pleased with it and it was excellent value for money. Well done Craft Buddy.

Mystery box from Craft Buddy.
I purchased the platinum mystery box on Tuesday was delivered on Thursday and WOW Wow Wow, fantastic contents, lots of CB projects I really don't know where to start.
Value for. Money most definitely, probably twice what I paid.
One very satisfied customer.

I have become addicted to Crystal Art. Love it. Quick and reliable service from ordering to receiving never had to wait more than 3 days for delivery I'm well impressed with this Company. Thank you to all the staff.

Craft buddy is Amazing, Ordered the whole set of Wild Animal stamps and non stick film roll yesterday 1/12/21 at 1pm, and will be with me in the next hour 11am on 2/12/21 from DHL. 10/10. Thank you to all the staff.

I have been doing crystal art through this company since January and I also buy from a store that stocks Craft Buddy crystal art cards in CLACTON and I have never been dissapoi ted. Fantastic hobby which I give to my mum to give to her friends and that all love them.

Placed an order online but decided to return it. I initially paid £2.99 for postage to receive the item and I then had to pay £3.20 to return the item. I paid in total including postage costs £21.18 but received a refund of £14.99. I was not reimbursed for postage costs and there was no returns label to send the item back. That’s 30% of the total I have paid that I am out of pocket!! They obviously cannot afford to run a sufficient online service for their customers. Have not received a response either regarding this.