Hartwood Hall - Pub & Grill
Preston Rd, Chorley, PR6 7AX, United Kingdom
4.1
1 reviews
8 comments
M998+4R Chorley, UK
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Monday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 8–23
Sunday: 8–22
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 8–23
Sunday: 8–22
Staff are friendly and they attend to you really quick.
Sometimes it better to book a table before you arrive. Their website has got clear instructions on how to book.
Value for money I would say. Drinks are a bit expensive but food is worth if.
Ordered the chicken platter starter, half of the chicken was frier burnt either overcooked or oil too hot (imo) the other chicken was part raw, we did not eat it, then the mains I ordered a mini mix grill, the only request I made was runny egg, they failed in this as well, my mini grill was poor, my friend ordered a steak with a pepper sauce medium, we were impressed... I have no idea how they burnt the outside overcooked half of it the other half was undercooked. The sauce was terrible.
To be clear if we were offered a free meal we would refuse. No check backs for starter or main and the place was dirty, glasses left on tablets, bar left wet with spillages.
If I could give minus stars I would minus 5
Hi Natalie, thank you for your reply, I cannot seem to reply so my only choice is to alter this review.
I have been twice in the last few months, it was poor the first time and much worst this time, thus the review, when told the staff could not really have cared less, to serve the starter burnt and part raw looks terrible on whoever cooked it, then of course the server allowing it to leave the kitchen, after that there should have been a raise in game from the kitchen and front of house.
I could carry on, training is either not given or ignored, I hate with a passion staff handing me my drink from the top of the glass, sure handle where I drink from....
To have any chance a full re-training and raise of game needed, I will not, nor will my friends be attending anytime in the future
Service was a bit hap hazard tonight, due to 2 people not turning in, but staff friendly, polite and working very hard, but overall experience very pleasant.
Food very good. Steak cooked to perfection. Will certainly be going back soon.
You can also use the AA benefits here as well.