The Dragonfly
Lakeside Dr, Coedkernew, Duffryn, Newport NP10 8BB, United Kingdom
4.1
1 reviews
8 comments
HX57+VG Newport, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–18
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–18
The turkey arrived with no stuffing. After requesting the stuffing our waiter explained they were out of stuffing.
The main issue for us was the roast potatoes, which had been deep fat fried! Im a 6ft 200ib male and I struggled to pierce the roast potato, in fact I bent my fork in doing so. My partner pierced her roast potato and it shoot across the table onto the floor. The parsnips were raw, and the broccoli bland. We ordered a jug of water on three occasions and did not receive it. The roast dinners do not live up to their £15 price tag.
The Good: Our waitress and waiter were nice. Our waiter made us aware that they already had a number of complaints regarding the roast potatoes. The waitress explained that they have a new kitchen team who are still adjusting. We never complain where we go for food, however The DragonFly is our local and we want it to thrive. As a good will gesture the manager gave all four of us free desserts! This wasn’t necessary, however, we were extremely grateful for it.
The staff were kind and attentive and we had our drink and food orders taken in good time.
The food arrived after a short wait and everything we had was delicious. We placed our dessert orders and I had ordered a creme brûlée but was presented with a crumble, at the first sign of my confusion our server realised the mistake and took it back to the kitchen and brought out my order in no time at all. Dessert was also wonderful.
The general vibe, the warmth and comfort was lovely and just what I needed that day. The service, drinks and dishes were top notch and I will absolutely return. My only regret was that my husband didn’t bloody tip, but I’ll be in charge of that next time we come!
Thank you for an excellent dining experience.
Arrived to accommodating and joyous staff who seated us promptly.
“Kelly” our server was charismatic, welcoming and professional.
We ate, drank and were merry.
Would definitely return and will refer to family and friends who want a good meal and great service. Thank you Kelly for wonderful service.