Animal Rehabilitation Centre

Took clients dogs here. Very professional and helpful staff. Efficient and knowledgeable. Easy to find with adequate free parking.

Fantastic people, they helped with our dog after surgery and he starts showing improvement as soon as we started to take him there.

Malcolm Adler the owner of The Animal Rehabilitation Centre (ARC) may be a very good Hydrotherapist, but does he care about his animal patients and the business relationship with their owners, his customers? I will let you decide.

After 26 sessions at the ARC ARC Animal Rehabilitation Centre over the last 19 months Malcolm Adler no longer wants to treat our dog. This is because we had the audacity to ask Malcom as a gesture of good will to not charge us the £35 cancelation fee for an appointment we could not make and had given 41 hours’ notice rather than the 48 hours’ notice Malcom requires under his T&C’s.

Malcom was aware that we cancelled the appointment because our dog underwent an emergency operation yesterday at the excellent Chestnut Vets in Ware. He didn’t ask how she was or what had happened, his focus was purely on quoting his terms and conditions back to me.

A truly fantastic service here. Couldn't recommend highly enough. The friendly staff ensured our dogs happiness came first, now he can't wait to go see them! The service they provide and the explanation of their observations make what could be a very worrying time, all the easier to deal with.

I cannot fault this place. Everyone who works at ARC are very lovely and friendly people who truly care about every animal and owner that they meet. They worked wonders with my boy, Bran, who would not be here without them. In 3 weeks he went from being unable to stand, to walking on all 3 legs and swimming confidently. I highly recommend.

I can highly recommend ARC. I have been taking my dog here for over 4 years. You will find the staff to be professional and very caring.

Staff are exceptional. They explain what they are doing and why, tell you what to do at home. Amazing place and would highly recommend.

I've been bringing my dog here for the last five years for hydrotherapy treatment and my other dog has attended for a fun swim a couple of times.
The therapists are knowledgeable, friendly and kind to the dogs. My dog was petrified of going in the water when he first started hydrotherapy and the therapists have given him the confidence to enter the water. If it wasn't for these amazing therapist's, my dog wouldn't be able to walk. Truly wonderful people ❤️