Extension Architecture

I have commissioned them to do the planning permission drawings for our project which wasn’t even a demanding one. The service we have received from these negligent clowns was substandard and their work was sloppy. They have shown absolutely zero creativity with our project and zero willingness to do a proper job. 80% of the time I had to wait days or weeks before they answered my emails despite regular chasers. I have received no guidance and no advice from them about options and possibilities for my project and had to rely on my own research and information I got from my chosen builder. About certain topics they were convincing me that they are permitted development while I knew they were not. They insisted and created the plans and months later turned around to say that actually they were wrong and had to change the drawings. They have taken inaccurate and incomplete measures of the property which reflected on the plans, and they never offered to rectify this and retake the measurements to have accurate drawings. After the pain we went through with planning permission drawings they managed to submit the wrong plans to the council which resulted in additional 3 months delay in addition to delays they have caused by other failings. When I complained, they have tried to ignore my complaint despite me chasing them but once when they realised that this is not going away, they have acknowledged that they failed in certain instances and offered to do building regulations drawings for a discounted fee. If Extension Architecture were not charging an extortionate fee to release the planning permission drawings, I would take my business somewhere else but this way I was stuck with them. They have promised me building regulation drawings quote within three days, and I was chasing them for a month to get the quote and once when I got the quote it was more than double from what they quoted me two months earlier. I guess no discount. I just wanted to get this done so I could end things with them, and I had no other choice but accept the quote. I dread the day when my builder will have to start the work based on the drawings the EA produced. These guys are clowns who want your money, but they don’t want to work for it. Even for minimum effort you will have to constantly chase them and triple check everything they send you and even then, they will fail to take your feedback onboard and reflect it on the drawings. I’m considering reporting them to Architects Registration Board and taking a legal action to seek damages.
Damned the day when I accepted the quote from these cowboys. These clowns are incorporation of incompetence and negligence. Beware!!!

The team at Extension Architecture were wonderful at helping us design our building project. They were professional and had a great enthusiasm for their work. Olga was the lead on our project and we thoroughly enjoyed working with her. They have exceeded our expectations and we will definitely be working with them in the future.

We engaged with EA for a rear extension application in central London, with one of the most challenging councils to work with. EA, specifically Amine and Olga, managed to get what seems to be one of the only 2 approvals to date for a larger permitted development despite formal opposition from the most affected neighbour. That happened in a timely manner (under 3 months despite severe council delays) and while timely answering our countless questions. Thank you guys!!

The team at Extension Architecture (EA) have been incredible throughout our home extension project. My wife and I recently bought our first home together and needed expert advice and guidance on how to plan and deliver a single storey rear extension - we found everything we needed and more in Steph and the team at EA. We are excited about the next stage of the project and look forward to even more collaboration with EA on this project and other future plans :)

The whole team, and Steph Fanizza in particular, have been a joy to work with. They have guided us through the whole process and made it so easy and painless. They have been endlessly patient as we went back and forward over designs and supported us at every stage of the decision making process, ensuring we felt completely happy and comfortable every step of the way. I would not hesitate to highly recommend them.

It was so refreshing to work with someone who actually genuinely cared and was so willing to go over and above. Amine was absolutely amazing. So polite, responsive and professional. Way beyond my expectations. I will use Extension architecture for future projects without thinking twice. Thank you so much Amine

We had a good experience working with Haitham at Extension Architecture. We were quite skeptical at the start due to experiences with and advice from other architects. But Haitham created a really nice design of our driveway, which after an appeal, was approved in full by the council. The fees we paid were reasonable for the work. I take away one star because of silly mistakes in documents, such as wrong postcode and spelling mistakes.

Excellent work. Zak just took care of the whole project and kept me stress free. It was so easy to communicate with Zak and Haithem. Zak - Thank you for helping/supporting me with other issues I experienced in this process.
Thank you very much to whole team.