Halfords - Havant

Had a very good shopping experience at this store today. Staff very friendly and helpful. Needed new windscreen wipers which the staff picked (selecting the reasonably priced ones), fitted before charging me, then got me to test to make sure all was ok before walking away. Such a pleasant and refreshing change from the norm.

Very happy with the service today. Turned up and got alot of helpful information about which lightbulb is best from Paul. Tom then kindly fitted my bulbs whilst I went shopping and it was all done when I got back. Both Tom and Paul were helpful and friendly despite it being near closing time. Thank you so much for your help !! :)

Crooked. Put in asking for two front brake pads at 9am number to call when ready for collection. At 5pm no call, I rang and the call centre noted it was ready. Collecting to find a quote for£88 and no work done as requested. They "assessed" a need for £55 service and replace chain - absolutely not required. Young man unable to do anything with bike so bought brakepads and will fit ourselves under increased time pressure having had Halfords waste a day. Scandalous service and I will not use this Crooked firm again.

Thought I would try click & collect, ordered online and paid for them waited for my email and text msg to say my items were ready for collection so after 4hrs I used the tracking service to see my items were ready.
Drove to Havant asked an assistant wheee I had to go to ge advised the till at the front of the store, went to the till assistant contacted the person I had asked where to collect my goods from who then came to the till to find them for me he disappeared for 5mins then came with my goods to tell me there was another 2pence to pay.
At this point I had been in the store narky 20mins it would be quicker to just turn up and buy the goods.
After being asked for an additional 2p I asked for a refund and leave the goods I was charged aprice online and paid for the goods end of our contract dont turn around and tell me I need to pay more.
After the assistant talking to someone else on his headset he explained there was in fact a system glitch and nothing else was to be paid, 25 mins later I left, won't use that ordering process again thats for sure.

My girlfriend went to Halfords in Havant today. She was quoted twice the normal asking price for a tyre. Thank goodness she went elsewhere and paid the normal asking price. Do not trust this robbing company as they are trying to fraud vulnerable people.

I have been treated so well today. A man called JOSH was so helpful with my bike service at the Havant branch (solent road).
Please I beg you to let him know.
My name is Carl Morley and Josh helped me so much. He carried my ebike up and down stairs as my legs are so bad. He also explained in detail what he had done to my Appollo transport ebike.
Please dear Halfords let him know what great service I had. Well beyond normal service

Brilliant service !! Paul really knew his stuff, and was more than helpful, Debie was very patient with me and also very helpful ! A great team there. Highly recommended ! Many Thanks

After turning up an being told there’s a wait time Paul the retiree helped an done job in minutes was amazing bless his heart 70years old and still working goodman very very happy #changed light bulb on qashqai